Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Admin
Keyways Inc.
04.2022 - Current
Maintain inventory for back-office supplies, computers and work-stations.
Prepare schedule for back-office tasks and employees' daily functions.
Supervise processing of orders, order tracking and delivery of goods
Maintained daily updated calendars to assist management team in scheduling associates and external customers for meetings.
Maintain Data base and Compliances.
Knowledge of Filogix.
Email- Management
Customer Communication
Phone Support.
Computer Operator
Deputy Commissioner Office
08.2019 - 03.2022
Generated reports covering details about data, system operation and error monitoring.
Complied with data entry quotients to support time-sensitive project input milestones.
Created long-term interfaces between internal systems and third-party assets by collaborating with vendors and contracted companies.
Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
MBA - Commerce And Business Administration
University Canada West
Vancouver, BC
12.2023
Bachelor in Commerce - Business Administration
Maharishi Dayanand University
India, Haryana Rohtak.
05.2019
Skills
Office Meetings
Office Equipment
Office Procedures
Project Management
Executive Leadership
Customer Satisfaction
Administrative Support
Mail Routing
Reception Management
Database Updates
SEO
Certification
Certified Digital Marketing Associate (E-Commerce v2.0) - Sep 2023
Certified Customer Care Executive, PMKVY(Telecom Call Centre) - March 16,2018