HIMANI PURI
London,Ontario
Summary
A results-focused supervisor offering a successful background in leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability, and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Subway
London, Ontario
09.2022 - Current
- Train co-workers and provide customer service which results in overall performance
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Sandwich Artist
Subway
London, Ontario
08.2021 - 09.2022
- Maintain relationships with clients by providing support, information, and guidance
- Prepares food items by cutting, chopping, mixing, and preparing sauces
- Greeted guests, promoted specials and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Hotel And Resort Service Management CO-OP
Fanshawe College of Applied Arts And Technology
London, ON08.2022
Spanish Language
School of Spanish
Delhi, Indian07.2019
Grade 12
Shadley Public School
06.2018
Skills
- Program Optimization
- Player Engagement
- Priority Management
- Verbal and Written Communication
- Time Management
- Sales Promotion
Certification
- Safe Food Handlers Certificate
- Smart Serve Certificate
- Health and Safety Awareness Training Certificate
- Service Excellence
- Give’em the Pickle
- Server Training- SQ 11
Timeline
Supervisor
Subway
09.2022 - Current
Sandwich Artist
Subway
08.2021 - 09.2022
Hotel And Resort Service Management CO-OP
Fanshawe College of Applied Arts And Technology
Spanish Language
School of Spanish
Grade 12
Shadley Public School
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