Himani Himani
Surrey,Canada
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
6
6
years of professional experience
Work History
Cashier
Save On Foods
Surrey, Canada
01.2022 - 09.2024
- Provides a positive customer experience with fair, friendly, and courteous service
- Greeted customers and answered any questions they had about the store's products and services.
- Resolves customer issues and answers questions
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balances cash drawer by counting cash at beginning and end of work shift
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
Front End Assistant
Costco Wholesale
Surrey, Canada
02.2021 - 12.2021
- Assist customers by providing information and resolving their complaints
- Provided customer service support for online orders and inquiries.
- Assisted customers with product selection and purchase decisions.
- Greet customers entering establishments
- Answer customer's questions and provide information on procedures or policies
- Process merchandise returns and exchanges
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customer's items
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as dusting and emptying trash cans
Childcare Provider
The bright beginning daycare
Jalandhar, India
01.2019 - 12.2019
- Deliver safe and efficient childcare services to 25 children aged from 6 weeks to 10 years old, collaborating with other childcare providers
- Develop friendly relationships and credibility with parents, educating children, playing with them, and doing art projects
- Instruct children in health and personal habits, such as eating, resting, and toilet habits while creating and developing appropriate lesson plans
Education
Early childhood education certificate -
CDI College
Surrey, BC11.2024
M.Sc - Mathematics
D.A.V University
Jalandhar, India06.2019
B.Sc - Computer science
D.A.V University
Jalandhar, India05.2017
Skills
- Customer Assistance
- Customer Service
- Management
- Developmental Assessment
- Communication
- Cash Register Operation
- Guest inquiries
- Customer service excellence
- Teamwork
- Record Keeping and Documentation
- First Aid and CPR Certified
Careertitle
- Patience
- Problem Solving
- Creativity
Timeline
Cashier
Save On Foods
01.2022 - 09.2024
Front End Assistant
Costco Wholesale
02.2021 - 12.2021
Childcare Provider
The bright beginning daycare
01.2019 - 12.2019
Early childhood education certificate -
CDI College
M.Sc - Mathematics
D.A.V University
B.Sc - Computer science
D.A.V University
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