Personal and dependable licensed security with customer service experience seeking employment as a security guard. Deep knowledge of building security procedures, knowledge of law enforcement policies. Ability to handle emergency situations effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard (Full Time 2 Years)
Canada Security Protection
05.2022 - 11.2023
Responded quickly to incidents and assessed active situations for security concerns.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to emergency situations to assess and deflect issues.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Regulated vehicle and pedestrian traffic onto building grounds.
Completed full building and grounds patrols to spot and investigate concerns.
Security Guard ( Part Time)
Superior Security
04.2022 - 05.2022
Familiar with Patrol with Cameras, Patrol on foot
Have good knowledge of professional email writing and communication on radios.
Patrol guard- patrolling after four hours in the premises and check everything is under control.
Covid screening
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Responded quickly to incidents and assessed active situations for security concerns.
Receptionist ( 1 Year)
Pizza Hub
01.2020 - 02.2021
Corresponded with clients through email, telephone, or postal mail.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Answered phone promptly and directed incoming calls to correct offices.
Maintained confidentiality of information regarding clients and company.
Maintained visitor log for entering and leaving facility for security purposes.
Restocked supplies and submitted purchase orders to maintain stock levels.
Organized, maintained and updated information in computer databases.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Collected and distributed messages to team members and managers to support open communication and high customer service.