HIMANI CHAWLA

MPC and Merchandising Coordinator(May 2024)

• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Submitted reports to senior management to aid in business decision-making and planning.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness.

Operations and Customer Services Coordinator(August 2023 - April 2024)

• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted in inventory management by conducting regular audits, maintaining accurate records, and ensuring adequate stock levels.
• Decreased inventory shrinkage, drive-off, and daily cash discrepancies by closely monitoring daily operations.

• Strengthened communication skills through regular interactions with others.
• Skilled at working independently and collaboratively in a team environment.

• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.