Troubleshot and diagnosed equipment malfunctions to minimize downtime.
Checked control panel and gauges during equipment operation.
Helped achieve team goals by rotating production lines and daily duties to meet demand.
ERP
IT Support Analyst
Natur source
Montreal, QC, QC
07.2023 - 03.2024
Developed and implemented IT solutions to streamline business processes.
Created detailed technical specifications for software applications.
Provided support to end-users in troubleshooting application issues.
Installed, configured and maintained computer hardware components such as motherboards, processors, memory modules, network cards and other peripherals.
Computer Technician
Montreal computers
Montreal, QC
01.2023 - 07.2023
Disassembled computer systems to troubleshoot and resolve hardware issues.
Troubleshot devices to identify and solve issues with hardware or software performance.
Installed computers and other devices individually and across networks, testing connections to support proper functioning.
Identified hardware issues caused by component failures using approved diagnostic tools.
Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products.
Utilized password reset utility to unlock units with BIOS password locks.
Computer Technician
Info quebec
, QC
05.2022 - 07.2022
Configured computers to network drivers and connected to printers and other peripheral equipment.
Updated software versions with patches and new installations to close security loopholes and protect users.
Associate
Walmart
Montreal, QC
10.2021 - 05.2022
Answered customer questions and provided store information.
Built and maintained relationships with peers and upper management to drive team success.
Supported management team to facilitate task completion and meet performance goals.
Stocked sales floor and assisted in product movement and merchandising plans.
Teacher
Dav school
Kapurthala , Punjab
07.2018 - 08.2020
Developed and implemented lesson plans based on curriculum objectives.
Assessed student performance through tests, quizzes, and other assessments.
Provided individualized instruction to meet the needs of all students.