Himalpreet Kaur
Overview
6
6
years of professional experience
Work History
Operator
Natur source
Montreal, QC
05.2022 - Current
- Troubleshot and diagnosed equipment malfunctions to minimize downtime.
- Checked control panel and gauges during equipment operation.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- ERP
IT Support Analyst
Natur source
Montreal, QC, QC
07.2023 - 03.2024
- Developed and implemented IT solutions to streamline business processes.
- Created detailed technical specifications for software applications.
- Provided support to end-users in troubleshooting application issues.
- Installed, configured and maintained computer hardware components such as motherboards, processors, memory modules, network cards and other peripherals.
Computer Technician
Montreal computers
Montreal, QC
01.2023 - 07.2023
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Identified hardware issues caused by component failures using approved diagnostic tools.
- Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products.
- Utilized password reset utility to unlock units with BIOS password locks.
Computer Technician
Info quebec
, QC
05.2022 - 07.2022
- Configured computers to network drivers and connected to printers and other peripheral equipment.
- Updated software versions with patches and new installations to close security loopholes and protect users.
Associate
Walmart
Montreal, QC
10.2021 - 05.2022
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Stocked sales floor and assisted in product movement and merchandising plans.
Teacher
Dav school
Kapurthala , Punjab
07.2018 - 08.2020
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
Education
Diploma - Computing Support
CDC Pont Viau
Montreal, QC02.2023
Bachelor of Science -
DAV College
Jalandhar 06.2017
Master of Science - Data Science
Simplilearn
Skills
- Help desk assistance
- Application software testing
- Computer configurations
- Server installations
- Troubleshooting and analysis
- Expertise in installations
- System upgrades
- Issue diagnosis and resolution
- Testing and analysis
- Network Operating Systems
- Verbal and Written Communication
- System Upgrades
- Software Installation
- Python
- Data Analysis
Timeline
IT Support Analyst
Natur source
07.2023 - 03.2024
Computer Technician
Montreal computers
01.2023 - 07.2023
Operator
Natur source
05.2022 - Current
Computer Technician
Info quebec
05.2022 - 07.2022
Associate
Walmart
10.2021 - 05.2022
Teacher
Dav school
07.2018 - 08.2020
Diploma - Computing Support
CDC Pont Viau
Bachelor of Science -
DAV College
Master of Science - Data Science
Simplilearn
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