Summary
Overview
Work History
Education
Skills
Availability
Projects
Languages
Volunteer Experience
Additional Information
Timeline
Generic

Himali Christian

Toronto,Ontario

Summary

Highly motivated team player with a positive approach and excellent communication skills. Experienced in inline QA auditing, loan document review and approval, and leading teams to complete projects. Loves challenging work and is always willing to help others.

Overview

2
2
years of professional experience

Work History

Senior Team Member

Bank of America (BA Continuum Pvt Ltd)
2020.08 - 2022.10
  • Collaborated with team members to proactively identify and address customer needs, resulting in a 95% satisfaction rating and increased sales of financial products
  • Demonstrated exceptional problem-solving skills by taking ownership of client issues and effectively resolving them through a customer-centric approach
  • Developed a strong understanding of financial services products and leveraged technology to educate clients on the benefits of mobile banking applications
  • Embraced diversity and inclusion, fostering strong relationships with clients and colleagues through authentic communication and respect for different perspectives.

Education

Global Business Management - Business And Finance

Mohawk College
Mississauga, Canada
08.2024

Bachelor of Commerce (Accounts & Finance) -

Saurashtra University
Rajkot, India
03.2019

Skills

  • Proactive Problem-solving
  • Communication Skill
  • Test Planning and Execution
  • Timely Delivery of Results
  • Collateral Management
  • Accounting
  • Accounts Payable
  • Loan Application Review
  • Documentation
  • Attention to Detail
  • Customer Service
  • Technology Savviness
  • System AS 400
  • Power BI

Availability

Monday to Friday: Fulltime

Projects

EIT - Enterprise Independent Testing (CSWO)

Successfully executed test plans and strategies to validate complex technology systems and applications. Responsibilities included developing test cases, executing testing cycles, and collaborating with cross-functional teams to ensure timely and accurate delivery of testing results.


MVSO – SPS Collateral Management

Responsibilities included conducting daily collateral reviews, ensuring that appropriate levels of collateral were in place, and identifying and resolving discrepancies promptly. Successfully managed collateral for over 10,000 applications, resulting in a 40% reduction in overall risk exposure.


Account Payable

Processed a high volume of vendor invoices and purchase orders daily, ensuring that all financial transactions were accurately recorded and paid promptly while complying with internal policies and procedures.


PPP4

Reviewed up to 50 loan applications per day and collaborated with the onshore team in the USA to ensure that small businesses affected by the COVID-19 pandemic were able to receive loan forgiveness.


Cares Project

Reviewed and accurately documented 25,000 loan applications, ultimately approving more than 18,000 of them based on established criteria and guidelines.

Languages

English
Full Professional
Gujarati
Native or Bilingual
Hindi
Full Professional

Volunteer Experience

Volunteer, Habitat for Humanity, Volunteered as a teacher for underprivileged children, providing academic support and mentoring to help improve their educational outcomes., Collaborated with other volunteers to design and implement lesson plans tailored to the needs of the children, resulting in measurable improvements in their academic performance and self-confidence., 2018, 2019, Rajkot, India

Additional Information

My joining date shall be after 20th September 2024

Timeline

Senior Team Member

Bank of America (BA Continuum Pvt Ltd)
2020.08 - 2022.10

Global Business Management - Business And Finance

Mohawk College

Bachelor of Commerce (Accounts & Finance) -

Saurashtra University
Himali Christian