Himal Basnet
Scarborough,ON
Summary
I am an experienced Customer Service Representative with over a year of Canadian work experience in handling customers. My unique professional experience stems of providing excellent customer support, creative problem solving and building customer loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Pizza Pizza
Scarborough
01.2024 - 04.2024
- Interacted with customers in a friendly and professional manner, addressing their inquiries and concerns.
- Processed orders accurately and efficiently using the POS system.
- Prepared and served food items according to company standards and customer preferences.
- Demonstrated product knowledge to provide recommendations and upsell menu items.
- Maintained cleanliness and hygiene standards in the dining area and kitchen, contributing to a pleasant dining environment.
Server
White Shield Banquet
Scarborough
05.2023 - 12.2023
- Provided exceptional service to guests during events and banquets.
- Assisted in setting up and organizing banquet halls according to event requirements.
- Took orders accurately and delivered food and beverages promptly and courteously.
- Collaborated with team members to ensure smooth and efficient service.
- Maintained cleanliness and organization in the banquet area, contributing to a positive guest experience.
Education
High School Diploma -
Centennial College
Scarborough08-2024
Diploma in Management - Management
Siddhartha Academy
Nepal04-2021
Skills
- Customer Service Skills
- Food Service Skills
- Teamwork and Collaboration
- Attention to Detail
- Time Management and Multitasking
- Problem-Solving Skills
- POS System Proficiency
- Organization and Cleanliness
- Quality Assurance Controls
Certification
- Food Handeling
Timeline
Customer Service Representative
Pizza Pizza
01.2024 - 04.2024
Server
White Shield Banquet
05.2023 - 12.2023
High School Diploma -
Centennial College
Diploma in Management - Management
Siddhartha Academy
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