Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Himal Basnet

Scarborough,ON

Summary

I am an experienced Customer Service Representative with over a year of Canadian work experience in handling customers. My unique professional experience stems of providing excellent customer support, creative problem solving and building customer loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Pizza Pizza
Scarborough
01.2024 - 04.2024
  • Interacted with customers in a friendly and professional manner, addressing their inquiries and concerns.
  • Processed orders accurately and efficiently using the POS system.
  • Prepared and served food items according to company standards and customer preferences.
  • Demonstrated product knowledge to provide recommendations and upsell menu items.
  • Maintained cleanliness and hygiene standards in the dining area and kitchen, contributing to a pleasant dining environment.

Server

White Shield Banquet
Scarborough
05.2023 - 12.2023
  • Provided exceptional service to guests during events and banquets.
  • Assisted in setting up and organizing banquet halls according to event requirements.
  • Took orders accurately and delivered food and beverages promptly and courteously.
  • Collaborated with team members to ensure smooth and efficient service.
  • Maintained cleanliness and organization in the banquet area, contributing to a positive guest experience.

Education

High School Diploma -

Centennial College
Scarborough
08-2024

Diploma in Management - Management

Siddhartha Academy
Nepal
04-2021

Skills

  • Customer Service Skills
  • Food Service Skills
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management and Multitasking
  • Problem-Solving Skills
  • POS System Proficiency
  • Organization and Cleanliness
  • Quality Assurance Controls

Certification

  • Food Handeling

Timeline

Customer Service Representative

Pizza Pizza
01.2024 - 04.2024

Server

White Shield Banquet
05.2023 - 12.2023

High School Diploma -

Centennial College

Diploma in Management - Management

Siddhartha Academy
Himal Basnet