HILLEN YALDO
Spring Valley
Summary
Results-driven finance, treasury, and operations professional with an MBA and hands-on experience across cash management, sales-supported revenue environments, compliance, and client services. Proven ability to manage working capital, support revenue cycles, and streamline workflows using financial systems, EMR, and CRM platforms. Recognized for adaptability, leadership, and building trusted relationships while maintaining strong financial controls and operational efficiency.
Overview
8
8
years of professional experience
Work History
Lead Patient Coordinator
Expert MRI
03.2025 - Current
- Direct daily operations at a high-volume diagnostic imaging center, ensuring efficient scheduling and staff coordination.
- Oversee patient intake, insurance verification, billing coordination, and payment processing.
- Act as primary liaison between patients, providers, and insurers to support revenue flow and client satisfaction.
- Maintain strict HIPAA compliance while leveraging EMR/CRM systems to improve reporting accuracy and workflow efficiency.
CEO
Elite Live Scan
04.2023 - 04.2025
- Founded and managed a fingerprinting and background screening business with full DOJ/FBI compliance.
- Oversaw cash flow, receivables, payables, payroll, and tax reporting.
- Executed sales and marketing strategies to expand services and drive revenue growth.
- Implemented secure recordkeeping and CRM systems to support client management and financial controls.
Merchant Processing Manager
Card Connect
08.2020 - 04.2023
- Managed a portfolio of 1,000+ merchant accounts, supporting payment processing and revenue operations.
- Oversaw application processing, underwriting coordination, and PCI compliance implementation.
- Supported sales initiatives through pricing reviews, contract coordination, and cross-selling services.
- Tracked sales performance, receivables, and client engagement through CRM and reporting tools.
Beauty Advisor
Macy’s
08.2019 - 05.2020
- Delivered personalized beauty consultations to enhance customer satisfaction and loyalty.
- Educated clients on product usage, skincare routines, and makeup application techniques.
- Maintained up-to-date knowledge of current beauty trends and new product launches.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
Sales Associate
JCPenney
08.2017 - 08.2019
- Delivered customer-focused sales support while consistently meeting and exceeding sales targets.
- Assisted with daily cash handling, transactions, and adherence to internal controls.
- Supported merchandising and inventory accuracy to align sales with operational goals.
- Collaborated with team members to maintain a positive customer experience.
Education
Master of Science - Business Administration
National University
San Diego, CA01.2023
Bachelor of Science - Business Administration
National University
San Diego, CA01.2022
Skills
- PROFESSIONAL
- Treasury & Cash Flow Management
- Sales & Revenue Support
- Client & Patient Relations
- Team Leadership
- Regulatory Compliance (HIPAA, DOJ/FBI, PCI)
- Conflict Resolution & Problem Solving
- High-Volume Operations
- TECHNICAL
- Financial & Treasury Reporting
- EMR, CRM & ERP Systems (SAP Concepts)
- Insurance Verification & Payment Processing
- Data & Secure Record Management
- Business Development & Client Retention
- Marketing & Community Outreach
Timeline
Lead Patient Coordinator
Expert MRI
03.2025 - Current
CEO
Elite Live Scan
04.2023 - 04.2025
Merchant Processing Manager
Card Connect
08.2020 - 04.2023
Beauty Advisor
Macy’s
08.2019 - 05.2020
Sales Associate
JCPenney
08.2017 - 08.2019
Bachelor of Science - Business Administration
National University
Master of Science - Business Administration
National University