Hillary Thompson
Lake Shasta
Summary
My character is important to me. I treat people kindly and I work tenaciously to be the best. I am proud of my professional growth and do not give up. I am loyal to my employer and use my time strategically to drive sales for the company and foster the richest relationships with each one of my clients.
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Overview
11
11
years of professional experience
Work History
Business Development Manager
North American Mental Health
07.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Territory Sales Executive
Coastal Business Systems
05.2021 - 07.2023
- Implemented sales techniques to grow territory.
- Managed customer accounts to attain sales goals and distribution targets.
- Developed relationships with prospects to expand sales territory.
- Analyzed potential sales opportunities and call plan.
- Conducted cold calls to offer services to potential customers.
Sleep Expert
Sleep Number Corporation
07.2019 - 03.2021
- Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs.
- First month with company hitting 340k in sales and 370% to goal
- 1 million in sales in first 6 months
- Offered assistance to management and new team members in coaching and developing
- Moved Redding location from 3 star Yelp review to 4.5 and Google reviews to 4.7.
Store Assistant Manager
Mattress Firm
11.2012 - 09.2019
- Winner of circle of excellence award 2017 & 2018
- Consistent top performer during the 7 years, winning nearly every sales contest in market and recognized not only for high volume sales but also for my Integrity and Passion
- Handled scheduling for store shifts to achieve adequate staffing.
- Coached and developed store associates through formal and informal interactions.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) -
Sierra College
Rocklin, CASkills
- Relationship Building
- Business Growth
- Team Collaboration and Leadership
- Product Demonstrations
- Client Consultations
- Customer Relationship Management
Timeline
Business Development Manager
North American Mental Health
07.2023 - Current
Territory Sales Executive
Coastal Business Systems
05.2021 - 07.2023
Sleep Expert
Sleep Number Corporation
07.2019 - 03.2021
Store Assistant Manager
Mattress Firm
11.2012 - 09.2019
Some College (No Degree) -
Sierra College
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