Hillary Fryer
Cost Estimator
Atwater
Summary
Dedicated Cost Estimator with over 17 years of customer service and sales experience in the residential and commercial home building industry. Fantastic salesman with proven eye for detail and goal-oriented mindset. Skilled in working under pressure and adapting to new situations and challenges.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Commercial Sales Representative & Estimator
Domus Building Products DBA Capitol Door & Window
10.2021 - Current
- Familiar with both Residential and Commercial building codes, including hollow metal doors and frames, Timely frames, mechanical and electrified hardware, storefront and glazing, wood doors and frames, windows, security and screen doors, moulding, and trim work.
- Reviewed plan sets, created take-offs, and worked with contractors and homeowners to provide accurate quotes.
- Established positive flow of communication with contractors, clients, and personnel involved in the building process.
- Attended frame walks to facilitate smooth installation, including taking detailed measurements, problem-solving framing issues, and making necessary adjustments.
- Developed new business and managed new and existing clients.
- Retained clients through effective sales and satisfaction management strategies.
- Worked with 10+ customers per day to understand their needs, and helped them to select products according to budget, style and needs for doors, windows, hardware, and trim work.
- Researched products and established accounts with new vendors to maximize customer savings without sacrificing product quality.
- Drafted detailed quotes according to design specifications and measurements.
- Engaged with customers to build rapport and loyalty.
- Conducted quality control inspections on all products I sold to ensure accurate product and customer satisfaction.
- Trained new salespeople on procedures, customer service and sales techniques.
Cost Estimator
Precision Stairs, Inc
06.2011 - 09.2021
- Delivered comprehensive bid proposals for residential projects and gained client approval on costs.
- Analyzed field measurements and architectural plans to create proposals.
- Generated new business by creating option books and other marketing materials and articulating product value to prospective customers.
- Communicated with builders and contractors on residential projects to deliver status updates to customers.
- Regularly update and maintain internal pricing programs and supplier order forms.
- Designed and implemented a new cost estimation procedures which halved turnaround time for estimates.
- Was the sole point of contact in the estimating department for over four years, and maintained builder relationships across two company divisions without drop in sales.
- Worked directly with homeowners on custom remodel work with a 95% contract rate.
- Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests.
Assistant Estimator
Precision Industries DBA Precision Handrails
07.2006 - 08.2010
- Provide detailed bid packages, including assessing construction plan sets, specification acknowledgement, detailed shop drawings, and preparing contract documents.
- Assist with cold-calls, fielding new contacts, and creating and maintaining marketing materials.
- Maintain professional relationships with builders and attend networking events, which brought in 10+ new builders (25+ tracks) in under 6 months.
- Maintain professional relationships with our material suppliers and negotiate price points.
- Prepare weekly material orders and maintain shop inventory, including redesigning systems for material orders which reduced extraneous inventory by 80%.
- Assist with bookkeeping, including invoicing, check receipt, collection calls, filing mechanics liens and lien releases, and maintaining accurate accounting records.
- Assist with scheduling, including confirming schedules, managing installer workloads, managing shop schedules, and handling warranty work orders.
Education
Physics Major
University of California Berkeley
Berkeley, CA 08.2012 - 12.2014
Physics Major
Merritt Community College
Oakland, CA 01.2010 - 05.2012
High School Diploma -
Sycamore Tree Academy
08.1999 - 05.2003
Skills
Strong math skills
Able to grasp new concepts quickly and efficiently
Organized and sensitive to deadlines
Highly focused and detail-oriented
Promote relationships built on trust, respect and honesty in the workplace
Able to display a high degree of tact and diplomacy
Excel in communicating with individuals and small groups
Flexible about exploring new paths, procedures and approaches
Open to improvement and advancement opportunities
Timeline
Commercial Sales Representative & Estimator
Domus Building Products DBA Capitol Door & Window
10.2021 - Current
Physics Major
University of California Berkeley
08.2012 - 12.2014
Cost Estimator
Precision Stairs, Inc
06.2011 - 09.2021
Physics Major
Merritt Community College
01.2010 - 05.2012
Assistant Estimator
Precision Industries DBA Precision Handrails
07.2006 - 08.2010
High School Diploma -
Sycamore Tree Academy
08.1999 - 05.2003
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