Hilda Orellana Suchite
West Covina
Summary
Detail-oriented office manager with more than 20 years of experience in, Commercial Truck Sales. Operated and managed a family-owned dealership. Skilled in effective communication skills and efficiently making every transaction run smoothly from beginning to end.
Overview
1
1
Language
22
22
years of professional experience
Work History
Office Manager
KDH Used Truck Sales
Lynwood
03.2004 - Current
- Managed daily operations of car sales team and dealership activities to support sales goals and customer satisfaction.
- Oversaw inventory management and tracked vehicle availability for efficient operations.
- Coordinated communication through phone calls and emails to ensure efficient information flow.
- Resolved customer inquiries promptly, enhancing service experience.
- Maintained accurate records of transactions and sales documentation to ensure compliance.
- Ensured that all taxes due were paid accurately and promptly according to government regulations.
- Reviewed vendor contracts to ensure favorable terms for the organization.
- Analyzed market trends to adjust inventory and pricing strategies effectively.
- Collaborated with marketing team to create promotional campaigns for new inventory.
- Coordinated with finance department to streamline vehicle financing options for customers.
- Ensured compliance with state laws regarding vehicle registration, title transfer procedures, and new emissions regulations.
- Cultivated relationships with existing customers to drive repeat business and foster loyalty.
- Sourced vehicles from dealer lots and auctions to expand inventory options. from other dealer lots and auctions.
Education
Bachelor of Science - Business Administration
California Polytechnic State University
Pomona 06-2008
Skills
- Inventory management
- Financial accounting
- Financial record keeping
- Operations management
- Vendor management
- Vendor engagement
- Customer relationship management
- Organizational skills
- Leadership
- Problem solving
- Effective communication
- Written communication
- Administrative coordination
Languages
Spanish
Full Professional
Timeline
Office Manager
KDH Used Truck Sales
03.2004 - Current
Bachelor of Science - Business Administration
California Polytechnic State University