Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hildana Gebreegzabhair

Calgary,AB

Summary

Proven Sales Representative at Hass Petrol Station, adept in customer relationship building and interpersonal communication, significantly increased sales revenue by targeting high-potential accounts. Excelled in enhancing client satisfaction and expanding the customer base, demonstrating exceptional customer service and sales skills.

Overview

5
5
years of professional experience

Work History

Sales Representative

Hass Petrol Station
01.2023 - 04.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Translator and Interpreter

Office of the Prime Minister, Opm
04.2020 - 10.2022
  • Translated documents and interviews from 2020 to 2022.
  • Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
  • Provided verbal summaries of non-English documents for immediate use.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Received positive feedback from clients for exceptional attention to detail in translated documents and interpreted conversations.

Personal Assistant

Pearl of Africa Hotel
05.2019 - 11.2019
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Participated in team meetings and staff training sessions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Education

High School Diploma -

Muyenga High School
Uganda
06.2020

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills

Languages

Amharic
Full Professional
English
Full Professional
Tiginya
Full Professional

Timeline

Sales Representative

Hass Petrol Station
01.2023 - 04.2024

Translator and Interpreter

Office of the Prime Minister, Opm
04.2020 - 10.2022

Personal Assistant

Pearl of Africa Hotel
05.2019 - 11.2019

High School Diploma -

Muyenga High School

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Hildana Gebreegzabhair