Hildah Moraa
PSW
Brampton,ON
Summary
Dynamic culinary expert with a proven track record in crafting high-quality dishes while ensuring optimal kitchen efficiency. Renowned for fostering exceptional teamwork and adapting seamlessly to evolving demands in fast-paced environments. Expertise in food preparation, safety, and sanitation is complemented by a discerning palate and an eye for exquisite presentation. Committed to reliability and results, consistently elevating culinary experiences to exceed expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook
Maplehurst Correctional Complex (Compass Group Canada)
Ottawa, ON
09.2024 - Current
- Prepare and cook meals for large groups.
- Follow food safety and hygiene standards.
- Keep the kitchen clean and organized.
- Work safely by following correctional center rules.
- Keep track of kitchen tools and equipment.
- Plan and prepare meals based on set menus.
- Manage time to meet strict meal schedules.
- Communicate well with staff and team members.
- Work calmly and responsibly in a secure environment.
Cashier & Customer Service Associate
Food Basics
Ottawa, ON
07.2023 - 08.2024
- Processed customer purchases quickly and accurately using POS systems.
- Handled returns, exchanges, and cash balancing with precision.
- Promoted in-store deals, and assisted customers in finding products.
- Maintained a tidy, welcoming checkout area.
Warehouse Order Picker & Packer
Ottawa Logistics
Ottawa, ON
08.2022 - 08.2023
- Picked and packed customer orders to meet accuracy and time targets.
- Operated forklifts and other warehouse equipment to move stock efficiently.
- Scanned, routed, and verified packages based on shipping requirements.
- Reconciled inventory records and reported issues with damaged items.
- Ensured compliance with warehouse safety protocols.
- Transported stock across warehouse zones and loaded/unloaded trucks.
- Organized inventory based on order schedules and ensured efficient flow.
- Maintained workplace cleanliness by removing waste and arranging materials.
Retail Associate
T&T Supermarket
Ottawa, ON
10.2020 - 07.2022
- Assisted customers in locating merchandise and answering product questions.
- Handled transactions using cash, debit, and POS systems.
- Maintained well-stocked shelves and organized promotional displays.
- Resolved customer concerns while promoting excellent service standards.
- Processed payments at checkout, including cash, POS transactions, card payments, etc.
- Stocked shelves with merchandise and kept areas organized and clean.
Education
Bachelor of Arts -
Carleton University
Ottawa, ONSkills
- Meal preparation
- Kitchen organization
- Food safety compliance (ADVANCEfst)
- Warehouse & Stock Control
- Forklift and other warehouse equipment operation
- Order Picking & Packaging
- Retail Sales & POS Operation
- Team Collaboration
- Inventory & Materials Handling
- Customer Service Excellence
- Workplace Safety & Compliance (WHMIS, AODA, Smart Serve)
- Task & Time Management
- Menu planning
- Safety protocols adherence
Certification
- Advance Food Safety
- Counterbalance Forklift License (Ontario Certified)
- Smart Serve Ontario
- WHMIS
- AODA (Accessibility for Ontarians with Disabilities Act)
Timeline
Cook
Maplehurst Correctional Complex (Compass Group Canada)
09.2024 - Current
Cashier & Customer Service Associate
Food Basics
07.2023 - 08.2024
Warehouse Order Picker & Packer
Ottawa Logistics
08.2022 - 08.2023
Retail Associate
T&T Supermarket
10.2020 - 07.2022
Bachelor of Arts -
Carleton University