Hilda Nshuti
Ottawa,ON
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
4
4
years of professional experience
Work History
Cashier Assistant
kfc
Ottawa, Ontario
03.2024 - Current
- Organized shelves and displays to maintain an orderly appearance of the store.
- Resolved customer complaints regarding sales and service.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Verified that all coupons were valid before processing them for payment.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Administrative Officer
Protea Hotel
Kampala, Uganda
05.2020 - 10.2023
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Assisted in compiling monthly expense reports.
- Sorted incoming mail for distribution to appropriate personnel.
Education
GED -
YMCA
KAMPALA UGANDA02-2019
Skills
- Drawer balancing
- Cash Handling
- Monthly Closing Process
- Line Management
- Accounts Receivable
- Reporting and metrics
- Inventory Support
- Customer Service
Languages
English
Professional
korean
Limited
kinyarwanda
Native/ Bilingual
References
References available upon request.
Timeline
Cashier Assistant
kfc
03.2024 - Current
Administrative Officer
Protea Hotel
05.2020 - 10.2023
GED -
YMCA
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