Hilda Mfuru
Ottawa,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner
Wayjum Investments
10.2021 - 05.2023
- Managing inventory and merchandise
- Setting prices and discounts
- Hiring and training staff
- Ensuring compliance with regulations and laws
- Marketing and promoting the store
- Managing finances and budgeting
- Maintaining a clean and organized store environment
- Providing excellent customer service
Administrative Officer
MPA Business Associates
04.2015 - 09.2021
- Coordinating office activities,
- Managing office supplies and equipment inventory,
- Organizing and scheduling meetings and appointments,
- Handling incoming and outgoing correspondence, ensuring compliance with company policies and procedures,
- Overseeing facility maintenance,
- Managing office budgets and financial records,
- Conducting research and preparing reports,
- Assisting with HR functions such as recruitment and onboarding, and
- Supporting senior management in day-to-day operations.
Marketing Manager
Mofed Tanzania Limited
10.2007 - 08.2013
- Developing comprehensive marketing strategies,
- Creating and implementing marketing campaigns,
- Conducting market research and analysis,
- Managing the company's digital presence,
- Overseeing advertising and promotional activities,
- Coordinating with sales teams,
- Monitoring industry trends,
- Analyzing marketing metrics,
- Collaborating with external stakeholders, and
- Driving overall brand awareness and growth.
- Attend industry events and trade shows.
Merchandiser Supervisor & Store Keeper
3M Tanzania Ltd
01.2000 - 06.2001
- Manage and coordinate the activities of store staff to ensure efficient functioning.
- Implement and enforce store policies and procedures to maintain order and compliance.
- Monitor inventory levels and replenish stock as needed to meet customer demands.
- Train and develop store employees to enhance their skills and performance.
- Handle customer inquiries, complaints, and issues in a professional manner.
- Ensure cleanliness and organization of the store to provide a pleasant shopping experience.
- Collaborate with vendors and suppliers to negotiate contracts and optimize product offerings.
Sales Representative
Tanzania Breweries Ltd
02.1999 - 12.1999
- Develop and maintain relationships with customers.
- Present and promote company products to potential buyers.
- Achieve sales targets set by the company.
- Provide excellent customer service and address any inquiries or concerns.
- Monitor market trends and competitor activities.
- Prepare and submit sales reports.
- Attend industry events and trade shows.
- Collaborate with the marketing team to implement sales strategies.
- Participate in product training sessions.
- Ensure compliance with company policies and procedures.
Sales Representative
Tanzania Cigarette Co
03.1998 - 01.1999
- Develop and maintain relationships with clients within the tobacco market.
- Implement sales strategies to promote cigarette products effectively.
- Achieve sales targets and revenue goals set by the company.
- Provide exceptional customer service and address customer inquiries promptly.
- Monitor market trends and competitor activities within the tobacco industry.
- Prepare and present regular sales reports to management.
- Attend industry conferences and trade shows related to tobacco products.
- Collaborate with the marketing team to create promotional campaigns.
- Adhere to all regulations and guidelines related to tobacco sales.
- Continuously educate oneself on tobacco products and industry developments.
Counter Clerk
Meru Auto Garage Ltd.
02.1997 - 02.1998
- Assisting customers with inquiries and spare parts purchases.
- Managing inventory and ordering spare parts supplies.
- Maintaining a clean and organized store.
- Recording all transactions accurately.
Education
MBA - International Business
Maastricht School of Management (MSM)
Maastricht, The Netherlands09.2014
Certificate- Debt Collections and Recovery - Accounting
Africa Management Communications, Nairobi-Kenya
Nairobi, Kenya02.2011
Certificate-Intelligent Debt Collection Strategies - Accounting
Marcus Evans, Nairobi-Kenya
Nairobi, Kenya02.2009
Bachelor of Commerce - Marketing
University of Dar Es Salaam (UDSM)
Dar Es Salaam, Tanzania05.2007
Diploma in Business Administration - Business Administration
College of Business Education (CBE)
Dar Es Salaam, Tanzania05.2003
Primary Education - Primary School
Ubungo Primary School
Dar Es Salaam, Tanzania12.1998
Accounting Technician Level I - Accounting
Dar Es Salaam School of Accountancy (DSA)
Dar Es Salaam, Tanzania05.1996
Advanced Level Secondary Education - Economics Geography And Mathematics (EGM)
Zanaki High School
Dar Es Salaam, Tanzania05.1995
Ordinary Level Secondary Education - Secondary Education
Zanaki Secondary School
Dar Es Salaam, Tanzania12.1993
Skills
- Business Management
- Administrative Oversight
- Budget Administration
- Regulatory Compliance
Certification
I, the undersigned, certify that to the best of my knowledge and belief, these data correctly describe me, my qualifications and experience. ……… …… Hilda Harold Mfuru.
Languages
Fluent in writing and speaking Swahili
Native or Bilingual
Fluent in writing and speaking English
Full Professional
Knowledge Skills Attributes
Excellent communications and interpersonal skills, customer service skills, organizational skills, leadership skills, can work under pressure and meet deadlines.
Assertive and proactive person, Team player, Winning attitude and I have ability to work in multi-disciplinary and multi-cultural environment.
Strong understanding of customer and market dynamics.
Understanding of budget preparations and interpretation.
Strong communication skills in both written and spoken English.
Computer knowledge & experience; I am conversant and comfortable using Microsoft Excel, Word, Access, Internet and E-mails.
With several years of working in demanding environment with tight schedules, short deadlines I have developed ability to work under pressure and yet managed to deliver desired results within timeframes.
Personal Information
- Place of Birth: Kwimba Mwanza
- Date of Birth: 01/30/74
- Gender: Female
- Nationality: Tanzanian
- Marital Status: Married
References
- Mr. Aidan Cyril Chifwila, P.O. Box 76735, Dar-es-Salaam, Human RESOURCES CONSULTANT, MOFED TANZANIA LIMITED., +255 786922247
- Mr.Musa Coronery Machage, P.O. Box 14452, Dar es salaam, MANAGING PARTNER-MPA BUSINESS ASSOCIATES, +255 715620404
- Mr. Arbogast J. Waryoba, P.O. Box 9132, Dar-es-Salaam, DIRECTOR OF PROCUREMENT MANAGEMENT SERVICES, MINISTRY OF LANDS, HOUSING AND HUMAN SETTLEMENTS DEVELOPMENT, +255 754283497
Timeline
Owner
Wayjum Investments
10.2021 - 05.2023
Administrative Officer
MPA Business Associates
04.2015 - 09.2021
Marketing Manager
Mofed Tanzania Limited
10.2007 - 08.2013
Merchandiser Supervisor & Store Keeper
3M Tanzania Ltd
01.2000 - 06.2001
Sales Representative
Tanzania Breweries Ltd
02.1999 - 12.1999
Sales Representative
Tanzania Cigarette Co
03.1998 - 01.1999
Counter Clerk
Meru Auto Garage Ltd.
02.1997 - 02.1998
MBA - International Business
Maastricht School of Management (MSM)
Certificate- Debt Collections and Recovery - Accounting
Africa Management Communications, Nairobi-Kenya
Certificate-Intelligent Debt Collection Strategies - Accounting
Marcus Evans, Nairobi-Kenya
Bachelor of Commerce - Marketing
University of Dar Es Salaam (UDSM)
Diploma in Business Administration - Business Administration
College of Business Education (CBE)
Primary Education - Primary School
Ubungo Primary School
Accounting Technician Level I - Accounting
Dar Es Salaam School of Accountancy (DSA)
Advanced Level Secondary Education - Economics Geography And Mathematics (EGM)
Zanaki High School
Ordinary Level Secondary Education - Secondary Education
Zanaki Secondary School
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