Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hilda D. Perez Moreno

Los Angeles

Summary

Dedicated security officer with expertise in surveillance monitoring and bilingual communication, Strong leadership and problem-solving skills ensure safety and operational efficiency. Proficient in CCTV systems, committed to maintaining a secure environment.

Overview

11
11
years of professional experience

Work History

Security Officer

Intuit Dome
Inglewood
09.2024 - Current
  • Conducted regular patrols to identify and report security breaches, enhancing overall safety and security.
  • Monitored surveillance cameras to detect and respond promptly to suspicious activity.
  • Monitored surveillance feeds to ensure safety and security of premises.
  • Operated CCTV systems to capture footage for incident review and analysis.
  • Investigated alarms and assessed situations.
  • Enforced access control measures in accordance with established procedures.
  • Provided escorts for visitors as needed throughout the facility.
  • Reported safety hazards for remediation response.
  • Prepared detailed reports on daily activities, unusual occurrences, and maintenance issues for review and action.

SECURITY / CONCIERGE

JRM S&S LABOR FORCE
01.2022 - Current
  • Save guard the wellbeing of over 100 residents residing in a luxury high-rise establishment.
  • Vigilantly oversees CCTV system to promptly identify and address any suspicious activity both withing and outside premises.
  • Managed after-hours amenities scheduling and access control to support leasing staff and enhance resident experience.
  • Oversaw elevator operations access to maintain cleanliness and optimize traffic flow during high volume delivery periods.

PROGRAM ASSOCIATE

CORE
01.2020 - 01.2021
  • Assisting in field-based humanitarian responses activities to support efforts to run covid-19 testing.
  • Pre-screening patients for appointments, checking in/ registering patients, documenting vaccine administration, observing patients post vaccine checking out.

SECURITY OFFICER

STAPLES CENTER
01.2018 - 01.2020
  • Conduct patrols of the building on a regular basis.
  • Respond to all security and safety related issues in a timely manner.
  • Investigate incidents and comply with information for officials reports.
  • Perform a variety of duties, often changing from task to another of a different nature, without the loss of efficiency or composure.
  • Use excellent costumer skills when interacting with guests, clients, and staff.
  • Ability to efficiently perform in crises situations and work under pressure without the loss of composure.
  • Ability to interact effectively and calmly with angry or emotional guests and staff during intensely aggravated circumstances.
  • Other duties as assigned.

FOOD AND BEVERAGE

SHERATON OF PASADENA
01.2015 - 01.2018
  • Responsible for maintaining a professional environment among guests and teammates.
  • Assist guests with any inquiries about our hotel, restaurant and environment.
  • High professional costumer service for all guests and anyone within our hotel.
  • Managing incoming calls and taking guests about food orders.
  • Responsible to answer all questions and to offer solutions if necessary.
  • Knowledge of solving any inquiring about foodservice and nutrition.
  • Provide excellent customer service by acknowledging all guests, listening to guests, empathizing with guests, apologizing to guests, and resolving the guest issue.

Education

Associate's degree -

East Los Angeles College
03-2026

High School Diploma -

Woodrow Willson High School
01-2015

Skills

  • TBilingual English/Spanish
  • Leadership skills
  • Team player
  • Multitasking
  • Organizational skills
  • Microsoft Word
  • Customer service
  • Surveillance monitoring
  • Analytical skills
  • Problem-solving
  • Service oriented
  • Computer skills
  • Phone handling
  • Report writing
  • Co-pilot
  • 24/7 Software
  • CCTV Footage

References

  • Sonia Nares, 310-630-7370
  • Erika Mares, 323-830-8239
  • Ana Haro, 626-541-6335

Timeline

Security Officer

Intuit Dome
09.2024 - Current

SECURITY / CONCIERGE

JRM S&S LABOR FORCE
01.2022 - Current

PROGRAM ASSOCIATE

CORE
01.2020 - 01.2021

SECURITY OFFICER

STAPLES CENTER
01.2018 - 01.2020

FOOD AND BEVERAGE

SHERATON OF PASADENA
01.2015 - 01.2018

Associate's degree -

East Los Angeles College

High School Diploma -

Woodrow Willson High School
Hilda D. Perez Moreno