Summary
Overview
Work History
Education
Skills
Affiliations
Core Expertise
Timeline
AssistantManager
HILARY ZORN, LC
Open To Work

HILARY ZORN, LC

Sales Manager and Business Devleopment
Calgary,AB

Summary

Recognized for building trusted relationships and prioritizing customer needs through strategic thinking, effective communication, and active listening. Strong advocate for cross-functional collaboration, driving alignment with organizational goals while employing a consultative approach to achieve market growth and increased profitability. Actively encourages team building by fostering a collaborative environment where every member feels valued and empowered to contribute their best. With technical expertise in the lighting and electrical industry, the ability to influence multidisciplinary teams and diverse stakeholders is complemented by problem-solving skills, adaptability, and a commitment to continuous improvement, ensuring consistent achievement of goals and high performance.

Overview

15
15
years of professional experience

Work History

Owner

Munro LC Planning Services Inc.
Calgary, AB
11.2016 - 03.2026

• As the owner of an independent lighting design and consulting practice, led all aspects of the business, providing expert guidance and tailored solutions to clients.
• Delivered comprehensive lighting services including design, controls, lighting audits, product sales, and project management for both retrofit and new construction projects.
• Effectively identified and qualified customer needs, consistently negotiating and closing profitable projects with a high rate of success.
• Served as a trusted advisor, coordinating communication and collaboration among clients, vendors, and contractors to ensure high-level solutions and successful project delivery.

Lighting Sales Specialist - Life Safety

ABB
Calgary, AB
08.2023 - 02.2026

• Emergency and Hazardous lighting business development and support across Alberta and British Columbia for 5 brands, 7 agency reps and over 300 locations of channel partners.
• Strategic sales plans to enhance market penetration and customer engagement or awareness.
• Educated clients about product, features and benefits to aid in selecting best options for design and application.
• Advanced territory sales growth through specification, sales support, strategic account development, and cross-functional collaboration.
• Supported further product sales and awareness through trade shows, partner events, and presentations tailored to the audience.

Specification & Design Sales

LSW Lighting
Calgary, AB
09.2018 - 08.2023

• Successfully Launched and expanded the Southern Alberta division, establishing a strong market presence and achieving significant penetration in the region.
• Developed specifications, product launches, training initiatives, cultivated lasting relationship within the electrical design, distribution and contractor communities to support business goals.
• Increased sales and specifications to effectively leverage stocking positions and increased product line offering expansion.
• Demonstrated self-motivated, with a strong sense of personal responsibility and ownership.

Western Regional Sales Manager

RC Lighting
Calgary, AB
07.2015 - 09.2018
  • Managed 4 western Canadian sales agents and multiple channel partners.
  • Delivered sales training, negotiated contracts, and partnered with senior leadership on strategy.
  • Developed and executed regional sales strategies to drive revenue growth across Western territories.
  • Cultivated strong relationships with key clients, enhancing customer loyalty and retention rates.
  • Led training sessions channel partners, contractors and engineers
  • Monitored sales performance metrics, implementing corrective actions to meet targets consistently.
  • Coordinated regional trade shows and events to showcase products and services, generating leads for potential clients.

Southern Alberta Lighting Sales Specialist

Thomas & Betts (now ABB)
Calgary, AB
01.2014 - 01.2015
  • Led sales and specification growth for emergency and industrial lighting solutions of Lumacell and Hazlux Lighting Products.
  • Managed pricing, rebates, inventory, training, sales incentives and market reporting.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for customers.
  • Developed and implemented sales strategies to drive revenue growth in lighting solutions tailored to agent and distribution needs.
  • Cultivated relationships with key clients to enhance customer satisfaction and retention.

Southern Alberta Lighting Specialist

Gescan a Sonepar Company
Calgary, AB, Canada
01.2011 - 05.2014
  • Collaborated with clients to determine lighting requirements and specifications.
  • Led initiatives to optimize inventory management for lighting products and supplies.
  • Developed training materials for staff on new lighting technologies and trends.
  • Contributed significantly towards achieving business revenue goals as a result of successful project completions and satisfied clientele.
  • Grew warehouse lighting sales from 400K to over 1.6K.

Education

Lighting Certification (LC Designation) -

National Council Qualifications For Lighting Professionals
Calgary, AB
2013

Bachelor of Management - Human Resources (Incomplete)

University of Lethbridge
Edmonton Campus
2006

Business Management And Human Resources Diploma

Northern Alberta Institute of Technology
Edmonton
2004

Skills

  • Lighting Design & Controls
  • Sales & Business Development
  • Strategic Accounts
  • Project & Territory Management
  • Specifications & Compliance
  • Training & Presentations
  • Market Development
  • Contract Negotiation
  • Cross-Functional Collaboration
  • Business management
  • Sales strategy development
  • Life cycle project management

Affiliations

  • Illuminating Engineering Society (Board Member & Past President)
  • Electrical Contractors Association of Alberta
  • Alberta Electrical Alliance
  • WILD - Women in Lighting + Design
  • NCQLP - LC Designation Certification

Core Expertise

  • Lighting Design, Controls & Life Safety
  • Sales & Business Development
  • Strategic Accounts
  • Project & Territory Management
  • Specifications & Compliance
  • Training & Presentations
  • Cross-Functional Collaboration

Timeline

Lighting Sales Specialist - Life Safety

ABB
08.2023 - 02.2026

Specification & Design Sales

LSW Lighting
09.2018 - 08.2023

Owner

Munro LC Planning Services Inc.
11.2016 - 03.2026

Western Regional Sales Manager

RC Lighting
07.2015 - 09.2018

Southern Alberta Lighting Sales Specialist

Thomas & Betts (now ABB)
01.2014 - 01.2015

Southern Alberta Lighting Specialist

Gescan a Sonepar Company
01.2011 - 05.2014

Lighting Certification (LC Designation) -

National Council Qualifications For Lighting Professionals

Bachelor of Management - Human Resources (Incomplete)

University of Lethbridge

Business Management And Human Resources Diploma

Northern Alberta Institute of Technology
HILARY ZORN, LCSales Manager and Business Devleopment