Hilary Pautz
Santa Ana
Summary
Compassionate Licensed Vocational Nurse (LVN) focused on delivering exceptional patient care and ensuring reliability in nursing practice. Skilled in leading teams, strategic planning, operations management, and financial oversight. Expertise in fostering collaboration and navigating complex challenges to achieve results in a healthcare environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior General Manager/LVN
Lindora
Tustin, CA
03.2026 - Current
- Led cross-functional teams to achieve shared goals by clearly articulating objectives and setting performance expectations.
- Led cross-functional teams to enhance operational efficiency and achieve strategic goals.
- Enhanced team productivity by implementing strategic management practices and fostering collaboration.
- Streamlined processes to improve service delivery and client satisfaction rates.
- Developed and implemented performance metrics to drive accountability across departments.
- Mentored nurses and staff to enhance professional growth and operational excellence.
- Managed budgets effectively, ensuring alignment with financial targets and resource allocation.
- Established culture of continuous improvement through employee engagement initiatives and open communication across all organizational levels.
- Led cross-functional teams towards shared goals by clearly articulating objectives, setting expectations for performance outcomes, and providing ongoing guidance as needed.
- Implemented innovative solutions to address complex business challenges, resulting in improved organizational effectiveness.
- Championed customer-centric approaches for better service delivery, resulting in increased client retention rates and positive brand reputation.
- Established a culture of continuous improvement by promoting employee engagement initiatives and cultivating open lines of communication across all levels of the organization.
General Manager/LVN
Lindora
Tustin, CA
02.2024 - 03.2026
- Led operations and strategic vision to achieve consistent year-over-year business growth.
- Developed and implemented performance metrics to drive team accountability and productivity.
- Led operational strategies to enhance client satisfaction and retention rates.
- Streamlined workflow processes, resulting in improved service delivery efficiency.
- Coached personnel on management principles, industry practices, and company procedures to enhance operational efficiency.
- Mentored staff to develop leadership skills and strengthen team cohesion.
LVN Assistant Manager
Lindora
Tustin, CA
06.2022 - 02.2024
- Administered medications and treatments in accordance with physician instructions.
- Monitored patient vital signs and reported changes to healthcare team.
- Educated patients on health management and lifestyle changes effectively.
- Mentored junior staff on best practices in patient care and safety protocols.
- Assisted in developing personalized weight loss plans for clients.
- Implemented process improvements to streamline patient intake procedures.
- Managed and motivated employees to be productive and engaged in work.
- Led cross-functional teams to enhance operational efficiency and drive project completion.
- Developed strategic plans to align departmental goals with organizational objectives.
LVN
Lindora
Tustin, CA
03.2021 - 02.2024
- Administered medications and treatments per physician orders, prioritizing patient safety and adherence to healthcare regulations.
- Monitored vital signs and reported changes to healthcare team, enabling timely interventions that improved patient outcomes.
- Provided compassionate care to patients, addressing physical and emotional needs in diverse healthcare settings.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans based on patient assessments.
- Educated patients on health management strategies, improving understanding of treatment plans and promoting effective self-care practices.
- Trained new staff on best practices for patient care, fostering a collaborative work environment focused on quality service delivery.
- Led initiatives to streamline nursing workflows, improving operational efficiency and reducing response times for patient care needs.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
LVN
Aveanna HealthCare Services
Laguna Nigel, CA
07.2017 - 02.2021
- Took and recorded patients' vitals; administered G-Tube feedings, performed vent care, and managed trach care to enhance patient comfort and safety.
- Provide quality nursing care in accordance with Home Health Care policies and procedures.
- Maintained patient charts and confidential files to support accurate medical records.
- Monitored vital signs and reported changes to healthcare team, facilitating timely interventions for optimal patient outcomes.
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with healthcare regulations.
- Evaluated patient progress regularly, adjusting care plans as necessary to align with evolving health conditions and goals.
Eligibility Representative Enrollment
United Health Care
Eau Claire, WI
10.2007 - 02.2013
- Completed data entry, maintained applicant tracking and processed client reconciliation, reporting, and data request systems to ensure accurate applicant information.
- Supported team in implementing operational procedures to enhance workflow efficiency.
- Worked across multiple operating systems to assist in writing clear and effective process instructions.
- Conducted eligibility assessments to determine patient qualification for healthcare programs.
- Processed applications and maintained accurate records in compliance with regulatory standards.
Education
Associate of Science - Nursing
Pacific College
Costa Mesa, CA10-2016
Skills
- Healthcare: Clinical training, Medication administration, Blood Glucose Testing, Vital signs monitoring, practiced inpatient caregiver Patient care, Tracheotomy care, Urine Testing G-Tube management Vent Certified IV Certified, EMR
- People skills: Bedside manner, problem-solving, Organizational teamwork
- Patient Outreach
- Healthcare Communications
- Budget Management
- Multidisciplinary Team Collaboration
- Staff development
- problem-solving
- Organizational teamwork
- Bedside manner
- Multidisciplinary Team Collaboration
Certification
- Registered Vocational Nurse in the State of CA, License number 690624
- Basic Life Support (BLS) Certification
- IV Certified
Timeline
Senior General Manager/LVN
Lindora
03.2026 - Current
General Manager/LVN
Lindora
02.2024 - 03.2026
LVN Assistant Manager
Lindora
06.2022 - 02.2024
LVN
Lindora
03.2021 - 02.2024
LVN
Aveanna HealthCare Services
07.2017 - 02.2021
Eligibility Representative Enrollment
United Health Care
10.2007 - 02.2013
Associate of Science - Nursing
Pacific College