Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including employee relations and performance management, compliance, recruitment, and fostering relationships. Supports clients and effectively balances the role of consultant with gatekeeper to control employer-related risks.
Overview
10
10
years of professional experience
Work History
Human Resources Business Partner
ARCADIS (Formally IBI Group)
02.2023 - Current
Human Resources Business Partner, supporting 700 employees located across six offices in Alberta and BC
Translate business strategies, objectives and challenges into the appropriate HR actions and initiatives
Employee relations: including writing progressive discipline actions, developing performance improvement plans, conducting investigations, providing coaching and continuous performance management, and terminations
Educate leadership on HR analytics, including turnover, vacation utilization, monthly overtime accruals, employee engagement data, and performance review misalignments
Aid management in the execution of compensation reviews, which includes benchmarking against market data, and ensuring internal equity by providing compensation recommendations/adjustments
Facilitate succession and workforce planning initiatives with business areas
Ensure proper implementation and execution of HR programs and initiatives
Partner with internal center of excellence to execute corporate-wide HR initiatives and client-specific programs
Provide efficient and timely resolution to employee concerns, issues, and inquiries; ensure exceptional customer satisfaction, in conjunction with corporate policies.
Human Resources Generalist
ARCADIS (Formally IBI Group)
06.2020 - Current
Employee relations: including writing progressive discipline actions, developing performance improvement plans, conducting investigations, providing coaching and continuous performance management, and terminations
Educate Leadership on HR analytics, including turnover, vacation utilization, monthly overtime accruals, employee engagement data, performance review misalignments etc
Continually monitor and report on all operational changes within the client group with regards to the tracking and reporting of employee status updates (i.e
New hires, title changes, transfers, salary increases, promotions, attendance, sick and vacation reports)
Act as a liaison and HR Business Partner between various shared services and the division
Conducting exit interviews and presenting exit data trends to Senior Leadership
Projects
Assisted with 4 acquisitions, including due diligence investigation, compliance, communication, redundancies, change management and onboarding
Led a globally launched project: “Culture Playbook”; a resource for managers to increase employee engagement while working remotely
Led the “Return to Office” initiation for multiple offices in Canada
Created policies, procedures, communication plan and support documents for a safe and efficient return to work
Streamlined managers' “Return to Office Guidebook” for outlining the process/best practices on bringing employees back to work into a hybrid work model
Proficient in SharePoint, BambooHR, BST.
Human Resources Generalist
GORDON FOOD SERVICE
05.2019 - 04.2020
Maternity leave coverage)
One of the two Human Resources Generalists, supporting over 530 employees across multiple provinces
Employee relations: including writing progressive discipline actions, developing performance improvement plans, conducting investigations, providing coaching and continuous performance management, and terminations
Act as a liaison and HR Business Partner between various shared services and the division
Educate leadership on the performance management process, mediate and resolve employee issues
Plan and support benefits enrollment processes and educate employees on different benefit options
Execution of the full recruitment process for all internal roles
Increased exit interview completion percentage from 18% to 79%
Proficient in Google Suite, iCims, Workday, and Microsoft Office Suite.
Owner/Human Resources Business Partner
HASKINS WEST RECRUITMENT
07.2017 - 05.2019
Execution of the full recruitment process from recruitment, selection, and client follow-up
This includes; taking job orders, writing job postings, screening, sourcing, interviewing, and conducting reference checks
Provide human resources support to clients; answer employment standards inquiries
Maintained relationships with clients and candidates through email, in-person interviews, client visits and phone conversations
Developed Human Resources policies and procedures company-wide
Trained, coached and mentored internal employees; conducted performance evaluations
Accounts Receivable: created, prepared and monitored invoices.
Recruitment Consultant
DAVID APLIN GROUP
02.2016 - 07.2017
Recruiter for temporary and permanent placements of office professionals for positions including, but not limited to; Executive Assistant, Administrative Assistant, HR Coordinator, Recruiter, Receptionist and Data Entry Clerk.
Successfully maintained a 90% fill ratio.
Execution of the full recruitment process from recruitment, selection and client follow-up. This includes; taking job orders, writing job postings, screening, sourcing, interviewing and conducting reference checks.
Quality control calls to the clients to ensure satisfactory candidate performance.
Provided constructive feedback to candidates when needed.
Talent Management Intern
CAPITAL POWER CORPORATION
05.2014 - 08.2014
Analyzed the company wide engagement survey results of 700 employees and prepared executive reports that included an in-depth analysis of their departments engagement
Results were categorized by work environment, teamwork, organizational vision, compensation, performance feedback, professional growth, work/life balance and innovation
Developed an internal marketing plan for training programs
Designed an ‘Engaging Technical Presentations Guide’ to support subject matter experts.
Human Resources Rotational Intern
Capital Power Corporation
05.2013 - 08.2013
Rotated throughout HR departments including recruitment, talent management, compensation, health and safety, industrial relations and payroll
Volunteered for Corporate Challenge and United Way events.
Education
Candidate
CHRP
Alberta
Human Resources Business Partner 2.0 Certificate -
AIHR
01.2021
Harassment Investigation Level 1 And Level 2
Hil Advisory Services
2019
Bachelor of Commerce Degree - HR
GRANT MACEWAN UNIVERSITY
2015
Skills
Managing Employee Relations
HR Strategy
Reviewing Compliance
Coaching Leadership
Data Analytics
Languages
English
Native or Bilingual
Timeline
Human Resources Business Partner
ARCADIS (Formally IBI Group)
02.2023 - Current
Human Resources Generalist
ARCADIS (Formally IBI Group)
06.2020 - Current
Human Resources Generalist
GORDON FOOD SERVICE
05.2019 - 04.2020
Owner/Human Resources Business Partner
HASKINS WEST RECRUITMENT
07.2017 - 05.2019
Recruitment Consultant
DAVID APLIN GROUP
02.2016 - 07.2017
Talent Management Intern
CAPITAL POWER CORPORATION
05.2014 - 08.2014
Human Resources Rotational Intern
Capital Power Corporation
05.2013 - 08.2013
Candidate
CHRP
Human Resources Business Partner 2.0 Certificate -