Hilary Alexander
Bayfield,ON
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Office and Sales Manager
Hensall Major Appliance And Mattress Centre
09.2013 - Current
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
- Utilized Quickbooks to maintain detailed files of company personnel and client accounts.
- Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
- Processed orders via telephone, email and online orders from official company website.
- Coordinated and scheduled deliveries and service calls. Contact customer to make proper arrangements and schedules.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created organized filing system to manage department documents.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed weekly payroll for five employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Reporter and Photographer
Mitchell Advocate
09.2003 - 09.2013
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
- Built strong relationships with sources to gain access to exclusive information.
- Utilized social media to promote stories and build audience.
- Researched and produced weekly news reports.
- Edited stories for accuracy and clarity.
- Responded quickly to emergencies and other breaking news stories.
- Investigated important community issues and put together well-received reports.
- Attended press conferences, court hearings and special events to stay conversant with current news.
- Adhered to ethical and legal standards to maintain credibility and trust with audiences.
- Participated in editorial meetings to discuss story ideas and content.
- Edited, proofread and fact-checked content for accuracy.
- Developed stories by researching facts and tracking down sources.
- Reported from field locations and wrote stories under tight deadlines.
- Collaborated with editors and other staff members to refine story angles and content.
- Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
Education
No Degree - Small Business And Entrepreneurship
Niagara College
Welland, ON08.2017
Associate of Arts - Photojournalism
Loyalist College
Belleville, ON05.2003
Skills
- Data Management
- Project Planning
- Microsoft Office
- Multitasking Abilities
- Time Management
- Dependable and Responsible
- Verbal Communication
- Team Building
- Organization and Time Management
- Customer Service
- Computer Skills
Languages
English
Native or Bilingual
Timeline
Office and Sales Manager
Hensall Major Appliance And Mattress Centre
09.2013 - Current
Reporter and Photographer
Mitchell Advocate
09.2003 - 09.2013
No Degree - Small Business And Entrepreneurship
Niagara College
Associate of Arts - Photojournalism
Loyalist College
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