Hi, I’m
Hilal Ayisigi
SOFTWARE DEVELOPER
Toronto,ON
Summary
Experienced in accounting, customs operations, and logistics management, with a fine foundation in software development. Skilled in managing operational processes such as QuickBooks reporting, CARM portal operations, and customs clearance. Technical knowledge includes C#, JavaScript, Node.js, React.js, HTML, CSS, and Object-Oriented Programming (OOP) principles. Focused on enhancing operational efficiency by integrating technical solutions into business workflows. Demonstrates strong capabilities in problem-solving, process optimization, and effective collaboration within teams.
Overview
4
years of professional experience
2024
years of post-secondary education
2
Certifications
3
Languages
Work History
BARKET SALAH INC.
Accounting and Customs Operations Manager
11.2023 - 04.2025
Job overview
- Managed customs clearance procedures for import/export shipments, ensuring full compliance with regulations.
- Issued and recorded client invoices; tracked billing and payments accurately using QuickBooks.
- Performed bookkeeping tasks including expense entry, reconciliation, and account updates.
- Registered and managed CARM portal accounts to facilitate customs operations in Canada.
- Tracked and coordinated container deliveries by setting up alerts, arranging pick-up numbers with shipping lines, scheduling deliveries with clients, and providing regular shipment updates.
- Conducted inventory counts in the warehouse and updated inventory records in the system.
- Coordinated with shipping lines and participated in meetings to negotiate and finalize logistics operations.
- Communicated with freight forwarders, customs brokers, and clients to ensure smooth end-to-end service delivery.
Mercan Information Technologies
JUNIOR SOFTWARE DEVELOPER
02.2022 - 03.2023
Job overview
- Developed software for ERP and POS operating systems.
- Discussed issues with team members to provide resolution and apply best practices.
- Developed custom features for existing applications, tailoring solutions to meet specific client needs.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Updated software by using GitHub.
- Designed customized solutions for proposals to potential customers.
- Coordinated with project management on database development timelines.
- Designed reusable and reliable code for use within distributed cloud environments.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Corrected, modified and upgraded software to improve performance.
Mercan Information Technologies
IT TECHNICAL SUPPORT SPECIALIST
02.2022 - 04.2022
Job overview
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Monitored systems in operation and quickly troubleshot errors.
- Documented support interactions for future reference.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Created user accounts and assigned permissions.
- Tested new software and hardware prior to deployment.
Unite Digital Transformation
INTERN
08.2021 - 09.2021
Job overview
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Provided project progress updates and proposed solutions to issues.
- Sorted and organized files, spreadsheets, and reports.
Education
Kaplan International Language SchoolToronto, ON
Certificate from Language
Maltepe University
Software Engineering
Skills
Developing ERP and POS systems
Certification
ICNTE-2019 International Engineering and Natural Sciences Student Congress Certificate, Member
Accomplishments
- Promoted to Accounting and Customs Operations Manager after 5 months with the company.
- Supervised team of 2 staff members.
- Improved processes in QuickBooks and CARM portal management.
- Served as Lead Programmer on YemekPOS.
- Increased efficiency and reduced error rates in customs and accounting operations.
- Contributed to timely project completion through effective collaboration within teams.
- Optimized workflows by digitalizing business processes through software development.
- Supervised team of 4 staff members as a software developer
- Resolved product issue through consumer testing.
Availability
See my work availability
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Timeline
Accounting and Customs Operations Manager
BARKET SALAH INC.
11.2023 - 04.2025
JUNIOR SOFTWARE DEVELOPER
Mercan Information Technologies
02.2022 - 03.2023
IT TECHNICAL SUPPORT SPECIALIST
Mercan Information Technologies
02.2022 - 04.2022
INTERN
Unite Digital Transformation
08.2021 - 09.2021
Maltepe University
Software Engineering
01.2021
Kaplan International Language School
Certificate from Language
09.2023
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