Hikma Musa
Edmonton,Canada
Summary
Compassionate and detail-oriented Dental Assisting student with hands-on front desk reception experience and strong customer service background. Trained in dental office administration, including scheduling, patient coordination, and insurance processing. Experienced with Gold dental software and confident in learning any clinic’s digital system quickly. Passionate about creating a calm, welcoming environment for patients while ensuring smooth clinic operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
BEAUTY ADVISOR
Sephora
09.2023 - 08.2024
- Delivered exceptional customer service and personalized consultations
- Handled sales transactions, returns, and inventory organization
- Built strong communication and multitasking skills
FRONT DESK
Western camp service
07.2023 - 09.2023
- Welcomed and assisted guests and contractors with professionalism.
- Managed phone and email correspondence, maintained office supplies
- Performed administrative duties and ensured smooth front desk operations.
RESTAURANT ASSOCIATE
Boston Pizza
08.2021 - 04.2022
- Provided front-line customer service, handled orders and payment systems
- Managed delivery platforms and resolved guest issues with care
- Maintained a clean, organized, and friendly environment
Education
Certificate - Dental Assisting
Northern Alberta Institution of Technology
Edmonton, AB06-2025
High School Diploma -
Brooks Composite High School
Brooks, AB06-2023
Skills
- Understanding of dental procedures and terminology
- Experienced with scheduling appointments and managing patient charts
- Clear verbal and written communication
- Proficient in Gold dental software; fast learner with any digital platform
- Trained in insurance claims, payment collection, and financial arrangements
- Excellent interpersonal skills with both patients and team members
- Strong multitasking and time management in busy office settings
Certification
Dental Assisting Student
Accomplishments
Dean's Honor Roll (January 2025)
Featured in CBC National News, CBC Calgary, and "The Calgary Eyeopener"
Languages
English
Full Professional
Oromo
Full Professional
Interests
- Drawing and Painting
- Creative Writing
- Fashion
- Cooking
- Baking
- Running
- Avid Reader
Timeline
BEAUTY ADVISOR
Sephora
09.2023 - 08.2024
FRONT DESK
Western camp service
07.2023 - 09.2023
RESTAURANT ASSOCIATE
Boston Pizza
08.2021 - 04.2022
Certificate - Dental Assisting
Northern Alberta Institution of Technology
High School Diploma -
Brooks Composite High School
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