Hifza Ali
Markham
Summary
Experienced Payroll Manager with over 7 years of comprehensive expertise in managing bi-weekly payroll for diverse organizations, including unionized and non-unionized environments. Strong leadership skills with proven ability to oversee large teams and ensure the timely and accurate processing of employee pay, benefits, and deductions. Expertise in payroll systems, compliance with government regulations, and handling complex payroll transactions. Adept at mentoring payroll teams to enhance efficiency, accuracy, and compliance. A strategic leader with a focus on continuous improvement and process optimization.
Overview
9
9
years of professional experience
Work History
Payroll Manager & Invoice Manager
Alarm Guard Security Services Inc.
04.2017 - Current
- Oversee manual payroll calculations, adjustments, garnishments, deductions, and taxes to ensure accuracy in payroll transactions
- Ensure timely updates for new hires, terminations, promotions, and pay rate changes
- Lead the implementation and maintenance of payroll processing systems (PeopleSoft/Oracle) to improve payroll efficiency and accuracy
- Ensure full compliance with government regulations, including the Canada Revenue Agency (CRA), Workplace Safety and Insurance Board (WSIB), and Human Resources and Skills Development Canada (HRSDC)
- Provide leadership and mentorship to payroll staff, focusing on accuracy, productivity, and professional development
- Support the budgeting process for salary and benefits, working closely with finance and HR departments to align payroll costs with budget forecasts
- Resolve complex payroll discrepancies and ensure effective decision-making related to employee pay issues and payroll errors
- Lead audits and compliance reviews to ensure adherence to internal payroll policies and external regulatory standards
- Complete data entry tasks related to customer accounts with high accuracy and efficiency, ensuring proper maintenance of financial records
- Prepare journal entries, including month-end and year-end closing entries, to ensure timely and accurate financial reporting
- Perform monthly bank reconciliations and credit card reconciliation to ensure account balances are accurate
- Reconcile general ledger accounts, identifying and analyzing variances in comparison to previous year data
- Prepare customer invoices, process payments, and update records in the system to ensure accuracy in accounts receivable
- Verify invoices requiring payment and disburse amounts via cheque or electronic bank transfer, ensuring timely payments
- Engage in inventory management, conducting inventory reconciliation to ensure accurate stock levels
- Process and submit orders for equipment daily, arranging for expedited delivery to maintain customer satisfaction
- Monitor and maintain inventory levels by checking stock regularly, placing orders when supplies are low to avoid disruptions
- Analyze accounting data and create detailed spreadsheets using Microsoft Excel to provide management with insights and reporting
- Assist in budgeting and forecasting processes, providing accurate financial information to aid decision-making
Customer Service Associate / Cashier
Rabba Fine Foods
03.2016 - 01.2017
- Greeted customers and assisted as necessary about the products and merchandise
- Answered phone calls and responded to customer inquiries
- Operated cash register (opening/closing), accepted payments, handled cash, bagged purchases, and processed discounts and price match
- Troubleshooting cash shortage or other things related to the cash register
- Observed safe money handling procedures and secure transactions practices when accepting cash payment, making change, accepting credit card payments, and processing refunds
- Carried and shelved merchandise into their appropriate places and returned the defective one to vendors
- Ensured inventory controls tags are removed and / or replaced on merchandise according to company standards as applicable
Education
Bachelor of Management Studies -
Al-Hamd University
Certificate in Management Accounting -
St Joseph College
Pre-Engineering -
Skills
- Strong Written and Verbal Communication
- Independent and Team-Oriented Work
- Analytical and Problem-Solving Skills
- Journal Entries
- Data Entry Proficiency
- Customer Service
- Inventory Management
- Microsoft Office Suite
- Accounting Software
- Customer Relationship Management (CRM)
- Payroll administration
- Financial reporting
- Data reconciliation
- PeopleSoft proficiency
- Microsoft Excel
- Team building
- Employee training
- Auditing skills
- Customer service
- Analytical thinking
- Problem solving
- Effective communication
- Attention to detail
- Reviewing timesheets
- Resolving discrepancies
- Payroll system implementation
- Payroll auditing
- Year-end procedures
- Maintaining employee records
- Bookkeeping skills
- Decision-making
- Willing to learn
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
Payroll Manager & Invoice Manager
Alarm Guard Security Services Inc.
04.2017 - Current
Customer Service Associate / Cashier
Rabba Fine Foods
03.2016 - 01.2017
Certificate in Management Accounting -
St Joseph College
Pre-Engineering -
Bachelor of Management Studies -
Al-Hamd University
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