Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HIERAN BERHANE

Edmonton

Summary

Dedicated Retail Sales Associate with hands-on experience in product placement. inventory management, and shipment processing. Seeking to leverage a Psychology Degree from University of Alberta to excel in the HR industry. Skilled in customer service, communication, and effective time management. Adept at multitasking and collaborating within team environments. My future goal is to continue delivering exceptional retail experiences and further develop my expertise. Eager to contribute dynamic skills in a retail role. Results-driven retail seller with strong multitasking, customer service, and communication abilities. Cashier/Merchandiser with a proven track record of merchandising, cashiering, and customer service. Adept at handling money, problem solving, and building customer relationships. My future goal is to continue delivering excellent service and drive business growth.

Overview

3
3
years of professional experience

Work History

Sales Associate

American Eagle
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Retail Employee

Classic Mini Mart & Convenience Store
03.2023 - 12.2023
  • As a Retail employee at Classic Mini Mart & Convenience Store, my responsibilities included providing excellent customer service, maintaining a clean and organized store, and restocking merchandise
  • Additionally, I assisted customers in finding products, handling cash transactions, and ensuring a positive shopping experience

Front Desk

Koultures Afro-Continental Restaurant
09.2022 - 01.2023
  • During my time at Koultures Afro-Continental Restaurant, I worked at the front desk, where I greeted customers, managed reservations, and assisted in ensuring smooth operations within the restaurant
  • I effectively handled customer inquiries, maintained a clean and organized front desk area, and provided support to the restaurant staff as needed

Education

Undergraduate -

University of Alberta
07.2024

Diploma -

Ross Sheppard High School
06.2024

Skills

  • Customer Service
  • Communication
  • Inventory Management
  • Merchandising
  • Retail Sales
  • Team Collaboration
  • Excellent people skills
  • Problem-solving skills
  • Teamwork and collaboration
  • Customer service
  • Time management

Languages

English
Tigrinya
Native or Bilingual
Amharic
Professional Working
French
Limited Working

Timeline

Sales Associate

American Eagle
11.2024 - Current

Retail Employee

Classic Mini Mart & Convenience Store
03.2023 - 12.2023

Front Desk

Koultures Afro-Continental Restaurant
09.2022 - 01.2023

Diploma -

Ross Sheppard High School

Undergraduate -

University of Alberta
HIERAN BERHANE