Hicham Mezouar
Ottawa,ON
Summary
Detail-oriented Quality Controller knowledgeable about operations and proficient in conducting audits of materials, finished products and worker performance. Quality-driven and focused professional with pragmatic and organized approach. Offering 4 years of manufacturing and production experience.
Overview
6
6
years of professional experience
Work History
Associate Ambassador
Amazon Warehouse
Ottawa, ON
07.2023 - Current
- Educate new hires on company policies and procedures by designing and developing training program.
- Mentor and coached other team members to meet daily sales goals.
- Work varied hours, days, nights and weekends as business needs dictate.
- Observe packing operations to verify conformance to specifications
- Educate staff on organizational mission and goals to help employees. achieve success
- Generate reports of findings to help management with making key decisions
Technician's Assistant
Bell Canada, BST
Gatineau, QC
03.2023 - 07.2023
- Ensure installation and repair
- Troubleshoot technical issues
- help each other and collaborate
- Promote products and services
- Act as a Bell Ambassador
Quality Controller
Psa Automobile Warehouse
Mulhouse France
04.2022 - 02.2023
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Documented findings and produced reports.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Reviewed incoming materials against specifications.
Technical Sales Assistant
Citrus
Dnipro Ukraine
01.2020 - 09.2021
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Maintained customer promotional logs for product advertising campaigns.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
Operations Assistant
Nova Poshta
Dnipro Ukraine
01.2018 - 01.2020
- Served as corporate liaison for finance, IT and marketing departments.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Education
Master of Science - Civil Engineering
Zaporizhzhia National University
Zaporizhzhia Ukraine06.2020
Skills
- Process Reviews
- Quality Assurance and Control
- Tool Use
- Quality System Regulations
- Document Quality
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
English
Full Professional
Russian
Native or Bilingual
Timeline
Associate Ambassador
Amazon Warehouse
07.2023 - Current
Technician's Assistant
Bell Canada, BST
03.2023 - 07.2023
Quality Controller
Psa Automobile Warehouse
04.2022 - 02.2023
Technical Sales Assistant
Citrus
01.2020 - 09.2021
Operations Assistant
Nova Poshta
01.2018 - 01.2020
Master of Science - Civil Engineering
Zaporizhzhia National University