Hicham Bouzerkoune
Orleans,ON
Summary
Professional driver offering 1 year experience driving a public transit bus with OC Transpo. I provide daily trips using defensive driving and high quality customer service. I have knowledge of Ottawa's transit system and am willing to learn new things, develop my skills and take on new driving experiences such as Driving the O train .
Overview
7
7
years of professional experience
Work History
Transit Bus Operator
Oc Transpo
Ottawa, Ontario
10.2023 - Current
- Drove in most Ottawa 's Transit routes in compliance with traffic regulations and time schedules.
- Adhered to all traffic laws including speed limits, stop signs, signals.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Communicated regularly with Control and dispatch personnel via two-way radio systems.
Restaurant Manager
Shawarma Palace
Ottawa, Ontario
06.2021 - 08.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Adhered to all health department regulations regarding food storage and preparation.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Uber Driver
Uber
Ottawa, Ontario
09.2017 - 05.2021
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Followed company policies and procedures related to driver conduct on the road.
Education
Certificate Completion - Bus Operator
City of Ottawa
Ottawa, ON10-2023
Diploma - Culinary Management
Algonquin College
Ottawa, ON04-2021
Certificate -
Algonquin College
Ottawa, ON01-2019
Master in Information and Communication -
Algiers University
Algeria02-2017
Supérieur Technicien in Audiovisuel Techniques - Audiovisual Technologies
Algerian Institute Of Audiovisual Technologies
Algiers , Algeria 06-2014
Skills
- Trilingual, English, French and Arabic
- Customer Service
- Punctual and responsible
- Reports compilation
- Team player with positive attitude
- Transit network knowledge
- Passenger Assistance
- Safety-focused
- Effective Communication
- Team Collaboration
Timeline
Transit Bus Operator
Oc Transpo
10.2023 - Current
Restaurant Manager
Shawarma Palace
06.2021 - 08.2023
Uber Driver
Uber
09.2017 - 05.2021
Certificate Completion - Bus Operator
City of Ottawa
Diploma - Culinary Management
Algonquin College
Certificate -
Algonquin College
Master in Information and Communication -
Algiers University
Supérieur Technicien in Audiovisuel Techniques - Audiovisual Technologies
Algerian Institute Of Audiovisual Technologies
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