Hicham Abdallah

Cleaner Specialist

City Centre Janitors and Maintenance – Servicing NextStar Energy

• Perform deep cleaning of washrooms, cafeterias, locker rooms, offices, safety buildings, construction areas, and maintenance facilities.

• Operate and maintain floor-cleaning machines, including walk-behind and rider models.

• Utilize cleaning tools such as mops, dry mops, dustpans, and brooms while adhering to full PPE requirements.

• Communicate via radio for operational coordination and safety compliance.

• Train and supervise new employees, ensuring adherence to cleaning protocols and reporting as needed.

• Operate and manage a fleet of electric vehicles, including 2024 Dodge Charger EV, Jeep Wagoneer, Chrysler, and Ram trucks, ensuring timely relocation to loading lanes and charging stations
• Perform battery maintenance tasks, including jumping vehicle batteries and replacing 12V auxiliary batteries to ensure operational readiness
• Conduct pre- and post-transport inspections, documenting damages and submitting detailed reports for accountability
• Utilize handheld scanners and radio communication to track vehicle movements and maintain accurate digital records
• Lead a team of 5+ crew members, coordinating logistics via E-Transit van in outdoor environments, including sub-zero temperatures
• Ensure compliance with EV charging protocols and safety standards during vehicle preparation for transport

• Safely transported patients between medical facilities and residences, adhering to strict safety protocols
• Operated medical equipment, including stretchers and oxygen tanks, to ensure patient care during transit
• Accurately processed payments and delivered confidential documents, maintaining professional discretion
• Maintained detailed records of patient transport activities, contributing to efficient logistical planning

• Managed daily café operations, including food preparation, customer service, and financial oversight
• Developed and implemented marketing strategies to drive foot traffic and increase revenue
• Ensured compliance with health and safety standards, earning food handling certification
• Optimized inventory management to minimize waste and control costs effectively

• Enforced site safety by implementing no-photography policies and verifying adherence to PPE standards
• Conducted routine patrols to ensure compliance with security and safety procedures
• Collaborated with a multicultural team, enhancing communication and coordination across roles
• Monitored and reported security breaches, ensuring swift resolution of issues

• Communicated with inmates fairly and consistently while respecting cultural differences
• Drafted detailed reports, including admission, discharge, and incident documentation
• De-escalated volatile situations, applying training in crisis management and conflict resolution
• Assisted in processing inmate property, maintaining accurate records and adherence to protocols

• Delivered bilingual support, assisting English- and French-speaking customers with technical issues
• Reported system bugs and collaborated with management to implement structured solutions
• Guided customers through troubleshooting steps, resolving issues efficiently
• Facilitated repair appointments, ensuring a seamless customer experience