Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hibo Hassan

Ottawa

Summary

Keen to enhance my acquired skills and establish a career foundation as a valuable team member within a professional setting.

Overview

9
9
years of professional experience

Work History

Sales Associate

Healthy Planet
03.2022 - Current
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Key Holder
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations.

Customer Service

Pita Pit
10.2018 - 01.2022
  • Key Holder
  • Managed Sysco Orders by organizing it twice a week
  • Provided exceptional customer service, resolving issues promptly and exceeding expectations.
  • Maintained a clean and organized workspace, resulting in fewer accidents and improved workflow.
  • Worked effectively in fast-paced environments.

CO-OP Student

Shoppers Drug Mart
02.2018 - 06.2018
  • Responsibilities include cashier duties, greeting patients and verifying the accuracy of all prescription information before filling, entering patient care information into the database, dispensing medications precisely, managing pharmacy stock through inventory control, addressing general over-the-counter inquiries from patients, referring to the pharmacist when required, and assisting customers with prescription pick-ups.

Teacher's Assistant

KMA Hikmah School
09.2015 - 06.2016
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Assisted lead teachers with lesson plan creation and materials development .

Education

Bachelor's History -

Carleton University
Ottawa, ON
06.2024

High School -

AY Jackson Secondary School
Ottawa, ON
06.2019

Skills

  • Reliable and punctual
  • Organization
  • Problem-solving skills
  • Adaptability
  • Able to work under pressure
  • Responsible
  • Customer Service
  • Teamwork and Collaboration

Languages

English
Full Professional
Somali
Native or Bilingual

Timeline

Sales Associate

Healthy Planet
03.2022 - Current

Customer Service

Pita Pit
10.2018 - 01.2022

CO-OP Student

Shoppers Drug Mart
02.2018 - 06.2018

Teacher's Assistant

KMA Hikmah School
09.2015 - 06.2016

Bachelor's History -

Carleton University

High School -

AY Jackson Secondary School

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Hibo Hassan