HIBAH SHEIKH
Mississauga,ON
Summary
Eager to apply determination and fast-learning abilities to make a meaningful impact in a role that aligns with career aspirations.
Overview
8
8
years of professional experience
Work History
Passenger Services Duty Manager
Swissport
10.2021 - Current
- Delegating work to crew members, setting priorities and goals
- Overseeing boarding gate/ check-in counters and communicating with Sunwing STOCC as required in accordance with GTAA regulations and practices
- IROPS monitored flight services and communication with passengers during extreme weather conditions
- Provided coherent communication to both above and below the wing agents as a STOCC coordinator during adverse weather events
- Providing cover for the team (assisting with any roles required for ensuring efficient and safe turns of 737 Boeing aircraft)
- Coaching lead hands and shift managers as and when required
- Communicated daily and discussed delay codes while providing feedback on operational changes and procedures to clients as well as within the company
- Formed and sustained strategic partnerships with Sunwing management
Volunteer Coordinator
Southside Shuffle Port Credit
09.2018 - 09.2019
- The main objective was to coordinate and assign positions for the volunteers coming in for their shifts throughout
- Handing out lunch packages for the volunteers and replacing them accordingly
Volunteer Coordinator
WaterFront Festival Port Credit
09.2018 - 09.2019
- The main objective was to coordinate and assign positions for the volunteers coming in for their shifts throughout
- Handing out lunch packages for the volunteers and replacing them accordingly
Bookkeeper (CO-OP)
T.L. Kennedy Secondary School
09.2018 - 02.2018
- Write articles capturing the creative events that happen on campus for the Arts column of the Newspaper
- Interviewing professors and students about their experiences and writing articles for the features column of the Newspaper
Student Volunteer
T.L. Kennedy Secondary School
09.2016 - 06.2017
- Collected returned books and re-shelved returned books
- Assisted in labeling shelves, displays, and posters
Education
Ontario Highschool Diploma -
T.L. Kennedy Secondary School
08.2019
Skills
- Multilingual
- Deadline management
- Employee motivation
- Problem anticipation and resolution
- Financial oversight
- Verbal communication
- Written communication
- Performance assessment
- Operations coordination
References
Available upon request
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Full Professional
Urdu
Full Professional
Timeline
Passenger Services Duty Manager
Swissport
10.2021 - Current
Volunteer Coordinator
Southside Shuffle Port Credit
09.2018 - 09.2019
Volunteer Coordinator
WaterFront Festival Port Credit
09.2018 - 09.2019
Bookkeeper (CO-OP)
T.L. Kennedy Secondary School
09.2018 - 02.2018
Student Volunteer
T.L. Kennedy Secondary School
09.2016 - 06.2017
Ontario Highschool Diploma -
T.L. Kennedy Secondary School
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