Summary
Overview
Work History
Education
Skills
Timeline
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Hiba Rizwan

Edmonton,AB

Summary

Well-qualified HR Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience

Work History

Beauty Advisor

Sephora
11.2017 - Current
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
  • Finalized purchases and processed payments.

HR Generalist

SNDL
07.2024 - Current
  • Supporting the HR Operations team with day-to-day needs and helping navigate the HR needs involved during business changes by taking ownership of defined tasks.
  • Providing HR support to different offices outside of the province - (Toronto, Kelowna)
  • Completing and coordinating the administration, tracking, and auditing of documentation and information involved in the full employee life cycle: recruitment, onboarding, performance check-ins, corrective action plans, disciplinary actions and terminations, including exit surveys.
  • Drafting and reviewing a variety of employment letters.
  • Building and editing HR materials which may include templates, tools, and training resources to improve overall efficiency, effectiveness, and user experience.
  • Participating in peer review of work from other HR team members as requested, to confirm accuracy, reduce risk, broaden perspective, and encourage shared learning.
  • Providing oral and written employment verifications for current and former employees, while ensuring that proper consent and disclosure practices are followed.
  • Reviewing and working with documentation from confidential personnel records to provide information to the HR team.
  • Pulling employee personnel files as needed and supporting HR audits.
  • Completing HR/Payroll documentation updates on the company-wide intranet as needed.
  • Performing daily management of the general HR email inbox by distributing emails to the HRBPs or addressing them independently where appropriate.
  • Participating in the monthly rotation for management of the general HR phone line.
  • Keeping up to date with current HR trends, best practice, and legislation changes in the provinces we operate in.
  • Other duties as assigned.

HR Service Excellance Administrator

SNDL
01.2024 - 06.2024
  • Reviewing incoming employee paperwork to ensure it is completed accurately. This includes communicating with leaders and employees to notify them of errors or omissions.
  • Timely and accurate entry of employee lifecycle data within the HRIS system while adhering to department deadlines.
  • Drafting correspondence on behalf of the HR team, including letters, emails, memos, policies, procedures, process instructions, information summaries, reports, proposals, etc. as needed.
  • Building and editing HR materials which may include templates, tools, and training resources in order to improve overall efficiency, effectiveness, and user experience.
  • Participating in peer review of work from other HR team members as requested, to confirm accuracy, reduce risk, broaden perspectives and encourage shared learning.
  • Helping with formatting and policy amendments, updating annual payroll calendar and cut-off documents, on an as needed basis.
  • Responding to inquiries that come through the general email inboxes.
  • Proper storage and safe keeping of employee paperwork and filing while understanding the privacy and security restrictions associated with these documents. Keeping all personnel data confidential.
  • Strategizing with the HR team on process improvements or needs assessments for the HRIS system, or options for necessary data outputs.
  • Assisting with internal and external audits of employee personnel files or other data, using both the HRIS system and physical employee personnel files.

Recruitment Coordinator (Contract Position)

Alberta Motor Association (AMA)
09.2023 - 11.2023
  • Streamlined recruitment processes by coordinating and executing administrative tasks such as interview scheduling, onboarding, and referral programs
  • Improved the quality of candidate screening by collaborating with hiring managers to shortlist resumes on the Applicant Tracking System (ATS)
  • Conducted thorough pre-screening interviews for multiple positions to ensure the person-job/person-organization fit
  • Proactively resolved recruitment issues such as short-notice interview requests and candidate no-shows.

HR Recruiter

Vertex
02.2023 - 03.2023
  • Administered employee benefit plans
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs
  • Selected qualified job applicants or referred to managers to make hiring recommendations
  • Scheduled or conducted new employee orientations
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences
  • Performed full-cycle recruitment.

Education

Bachelor of Business Administration -

Northern Alberta Institute of Technology
04.2023

Skills

  • Fast Learner
  • Multitasking
  • Communication
  • Microsoft Office
  • Fast typing
  • Recruitment
  • Retention
  • Team building
  • Organizational
  • Working under pressure
  • Decision making
  • Employee Training
  • Technical
  • Technologically savvy
  • Task prioritization
  • Problem solving
  • Interview Scheduling
  • Pre-screening Interviews
  • New Employee Orientations

Timeline

HR Generalist

SNDL
07.2024 - Current

HR Service Excellance Administrator

SNDL
01.2024 - 06.2024

Recruitment Coordinator (Contract Position)

Alberta Motor Association (AMA)
09.2023 - 11.2023

HR Recruiter

Vertex
02.2023 - 03.2023

Beauty Advisor

Sephora
11.2017 - Current

Bachelor of Business Administration -

Northern Alberta Institute of Technology

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Hiba Rizwan