HIBA AL-ROUMANI
McGill University
Ottawa,ON
2
Languages
20
years of professional experience
Accomplished Business Systems Analyst with 20 years of experience in higher education and business operations. Expertise in translating business requirements into technology solutions through system configuration, workflow automation, and stakeholder collaboration. Streamlined admissions operations by implementing Slate CRM solutions and contributing to award-winning digital transformation initiatives.
Work History
Business Systems Analyst
1 Year 2 Months- Partnered with academic faculties and administrative units to analyze business requirements and translate approved requests into scalable Slate CRM solutions, enhancing recruitment and admissions operations.
- Partner with academic faculties and administrative units to analyze business requirements and translate approved requests into scalable Slate CRM solutions supporting recruitment and admissions operations.
- Assessed business requests for technical feasibility and implementation effort to identify sustainable solutions.
- Evaluate business requests by assessing technical feasibility, cross-functional impacts, implementation effort, and operational value to recommend practical, sustainable solutions.
- Design and implement workflow automation initiatives that replace manual business processes, improve processing accuracy, reduce administrative effort, and increase operational efficiency.
- Perform functional testing, data validation, troubleshooting, and quality assurance to ensure reliable implementation of new functionality and production releases.
Production Administrator
2 Years- Coordinated operational activities for Enrollment Services and admissions operations, ensuring high service standards and data quality.
- Resolved operational and system-related issues, collaborating with colleagues to implement timely solutions.
- Facilitated business process improvements and admissions initiatives through coordination, documentation, and operational support.
Grade 5/6/7 Teacher
4 Years 10 Months- Delivered Mathematics and Science instruction using student-centred strategies, fostering engagement and understanding.
- Assessed student progress and adapted instruction to diverse learning needs, enhancing academic achievement.
- Led Yearbook Committee, coordinating planning, design, and publication to create a comprehensive school yearbook.
Office Administrator
3 Years 1 Month- Produced operational reports and coordinated administrative activities, ensuring seamless day-to-day business operations.
- Improved record accuracy and streamlined administrative processes, facilitating effective data management.
- Designed and maintained Excel-based operational databases for student records, scheduling, and reporting, enhancing data accessibility.
Head of Elementary
3 Years 10 Months- Directed day-to-day operations of Elementary Division, leading and supporting approximately 30 teaching and administrative staff to enhance educational effectiveness.
- Led teacher recruitment, onboarding, mentoring, performance evaluations, and professional development to promote instructional excellence and continuous improvement.
- Collaborated with senior leadership, parents, and faculty to implement school-wide initiatives, resolve operational challenges, and support strategic objectives.
- Oversaw curriculum planning, staffing, scheduling, and student support, ensuring policy implementation and fostering a collaborative, high-performing educational environment.
Information & Communication Technology (ICT) Teacher
5 Years 10 Months- Delivered Information and Communication Technology instruction to students in Grades 4–12, including IGCSE and International Baccalaureate (IB) programs.
- Developed curriculum in computer applications, web design, and digital literacy, integrating technology to enhance student engagement and learning outcomes.
- Supported students and faculty in utilizing educational technology effectively, recommending curriculum enhancements that aligned with current technological trends.
Education
Bachelor of Arts - Computer Science
Minor in Mathematics
Skills
Business Analysis: Business requirements analysis
Business Process Analysis
Business rules management
Application configuration
User acceptance testing
Workflow optimization
Business rules
Operational support
Production support
Troubleshooting
Data analysis
Data verification
Microsoft Excel (Advanced)
Excel & Power Query
Power Query
Reporting
Stakeholder collaboration
Cross-functional communication
Documentation skills
User acceptance testing
Excel and Power Query
Languages
English
Full Professional
French
Limited Working
Personal Information
Title: Business Systems Analyst
Slate
slate course
Timeline
Business Systems Analyst
McGill University
08.2025 - CurrentRead More
Production Administrator
McGill University
08.2023 - 08.2025Read More
Grade 5/6/7 Teacher
Ahlul-Bayt Islamic School
08.2018 - 06.2023Read More
Office Administrator
Safe2Pass Driving School
06.2015 - 07.2018Read More
Head of Elementary
AbdulRahman Kanoo International School
08.2008 - 06.2012Read More
Information & Communication Technology (ICT) Teacher
AbdulRahman Kanoo International School
08.2006 - 06.2012Read More
McGill University
Bachelor of Arts from Computer Science
Read More