Hezkeel Dar
Upland
Summary
Dedicated food service professional with experience in customer interaction, food preparation, and inventory management. Ensured adherence to food safety protocols while supporting team members in a fast-paced environment. Maintained organization and efficiency in task management, contributing to a positive customer experience and effective sales operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Deli Clerk
Albertsons Grocery Store
06.2025 - Current
- Trained new staff on deli procedures to improve service quality and team efficiency.
- Managed inventory levels to maintain product freshness and availability for customers.
- Guided customers in product selection to enhance their experience with deli offerings.
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Managed inventory levels, ensuring freshness and availability of products for customers.
- Trained new staff on deli procedures, enhancing team efficiency and service quality.
- Maintained cleanliness and organization of deli area for compliance with health standards.
Customer Service Associate
AutoZone
01.2023 - 11.2023
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Educated customers on special promotions and offered detailed product information.
Crew Member
Raising Cane's Chicken Fingers
03.2019 - 07.2022
- Delivered exceptional customer service by warmly greeting customers and consistently meeting quality standards.
- Prepared and cooked food batches according to standard recipes, ensuring consistency and quality.
- Cooked batches of food according to standard recipes.
- Prepared products following restaurant, health, and safety standards and procedures.
- Executed food preparation in compliance with restaurant, health, and safety standards to maintain a safe dining environment.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Operated front counter efficiently, assisting customers with their orders., drive-thru and other areas as needed.
- Handled restocking deliveries by organizing and placing items on shelves. for restaurants.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Phone Receptionist
A A A Tax Services
12.2016 - 04.2017
- Scheduled client appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered questions, determined nature of visit, and directed to appropriate offices for efficient service.
- Addressed customer issues promptly and complaints.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Monitored and screened visitors, verifying accessibility to inter-office personnel to enhance security and manage flow.
Education
No Degree - Nutrition
Mt. San Antonio College
Walnut, CA07-2026
High School Diploma - undefined
Upland High School
Upland, CA06-2017
Skills
- Inventory management
- Cleaning and sanitizing
- Cash handling support
- Food packaging and labeling
- Food preparation
- Cleanliness standards
- Food safety practices
- Cleanliness maintenance
- Sanitation practices
Certification
Responding to Emergencies Adult and Pediatric First Aid/CPR
Timeline
Service Deli Clerk
Albertsons Grocery Store
06.2025 - Current
Customer Service Associate
AutoZone
01.2023 - 11.2023
Crew Member
Raising Cane's Chicken Fingers
03.2019 - 07.2022
Phone Receptionist
A A A Tax Services
12.2016 - 04.2017
High School Diploma - undefined
Upland High School
No Degree - Nutrition
Mt. San Antonio College