Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hezelynda Ribble

Torrance

Summary

Dynamic Accounts Receivable Specialist with a proven track record at Chicken of the Sea International, adept at enhancing processes and resolving discrepancies. Skilled in Oracle and data processing, I excel in customer service and analytical problem-solving, consistently achieving timely collections and improving client satisfaction. Committed to continuous improvement and operational efficiency.

Overview

22
22
years of professional experience

Work History

AR Deduction Analyst

Chicken of the Sea International
05.2024 - Current
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Process adjustment and accurately match credits to outstanding deductions.
  • Dispute all unauthorized/invalid deductions through customer portals and requesting repayments.
  • All aspects of accounts receivable and deduction resolution related to trade spend allowance, compliance, returns, pricing, OS&D.
  • Reconcile accounts, research and dispute erroneous deductions,
  • Responsible for clearing all deduction types in Oracle and pulling certain backup to determine validity of each deductions.
  • Working closely with Sales team to provide trade visibility by validating customer promotional amount and obtaining documentation and verification of the claims.
  • Ensured all accounting policies and procedures are adhered to,
  • Ensure appropriate approvals are received to resolve outstanding deductions taken by the customers.

Accounts Payable Analyst

NRI USA, LLC.
06.2022 - 05.2024
  • Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
  • Processed daily invoices, check requests and wire transfers , credit card payments and employee reimbursements.
  • Researched and resolved invoice and payment issues for internal employees and external vendors.
  • Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
  • Assisted with annual audits by generating reports and collecting and consolidating invoice information.
  • Assist with month end close and delivered accurate and on time monthly financial closing for AP functions.
  • Assisting external and internal payment inquiries.
  • Handled sensitive and confidential documents and information to maintain corporate reputation.
  • Prepared invoices and posted appropriate ledger accounts.
  • Matched purchase orders with invoices and recorded necessary information.

Accounts Receivable Specialist/Credit & Collection

UMA Enterprises, Inc.
03.2017 - 03.2022
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Provide customer service and support for all billing and accounting inquiries.
  • Investigating the source of payment discrepancies, also known as chargebacks, can result from damaged goods, quantity and/or billing errors.
  • Processed customers credit card payments.
  • Performed all client updates and collection monitoring on all past due accounts and collaborating with Sales team to resolve delinquent accounts.
  • Processed customer maintenance and credit application.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Investigates and reconcile, adjusting as needed to resolve customer's disputes.


Accounts Payable/Accounts Receivable Administrator

Whole You, Inc Subsidiary of Mitsui Chemicals of America
06.2015 - 02.2017
  • Leveraged strong communication skills to negotiate repayment plans with delinquent customers effectively, ultimately recovering revenue without jeopardizing relationships.
  • Collaborated with sales team to resolve customer disputes, improving overall client satisfaction.
  • Processed new vendor applications and submitted them for approval
  • Partnered with Finance team to complete month-end accruals and account reconciliations.
  • Provided supervisory role to maintain and follow company policies and procedures in all departments
  • AR functions includes cash application, and monitoring past due accounts.
  • Assist bank reconciliations and month-end reports.
  • Performed detailed analysis and reconciliation and gathered documentation to identify root cause of outstanding AR.
  • Evaluated customer creditworthiness using various tools, including credit reports such as Dun and Bradstreets.
  • Posted customer payments by recording cash, checks, and credit card transactions.

Accounts Receivable/Credit & Collections

Marshall Electronics, Inc.
03.2006 - 06.2015
  • Reconcile accounts receivable ledger to verify payments and resolve variances.
  • Submitted cash and checks deposit and generated cash receipts to record money received.
  • Contact delinquent accounts to formulate payment plans and discuss restructuring options.
  • EFT posting and credit processing
  • Coordinate with 3rd party collection agencies for all default accounts.
  • Investigates chargebacks and payment discrepancies.
  • Provide customer service and support for account inquiries.
  • Performed all customer updates, monitoring all past due accounts and collaborating with Sales team to resolve delinquent accounts.
  • Process customers credit applications and submit them for approval.


Site Coordinator/HR/Accounting Assistant

Elekon Industries USA, Inc.
08.2003 - 03.2006
  • Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
  • Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
  • Maintain files for 50 employees, payroll, and handling compensation and benefits.
  • Oversee the overall operation of the company.
  • Maintained all prospects and customer database.
  • AR functions include invoicing, cash applications and credit card processing.
  • Performed all customer updates and monitored all past due accounts.
  • Provide support for all billing and accounting inquiries.
  • Assisting CEO
  • Performed AP tasks such as processing vendor invoices and wire transfer payments.


Education

Psychology

Silliman University
Dumaguete, Philippines
10-1994

Skills

  • Skilled administrator and customer service
  • Organized and attention to detail
  • Proficient at multi tasking, self motivated
  • Excellent Analytical Skills
  • Microsoft office
  • MAS 90, Quickbooks, D365 (Microsoft), Oracle/DSM accounting systems
  • Type 40 Wpm, 10 key by touch
  • Data processing
  • Continuous improvement
  • Account Management

Timeline

AR Deduction Analyst

Chicken of the Sea International
05.2024 - Current

Accounts Payable Analyst

NRI USA, LLC.
06.2022 - 05.2024

Accounts Receivable Specialist/Credit & Collection

UMA Enterprises, Inc.
03.2017 - 03.2022

Accounts Payable/Accounts Receivable Administrator

Whole You, Inc Subsidiary of Mitsui Chemicals of America
06.2015 - 02.2017

Accounts Receivable/Credit & Collections

Marshall Electronics, Inc.
03.2006 - 06.2015

Site Coordinator/HR/Accounting Assistant

Elekon Industries USA, Inc.
08.2003 - 03.2006

Psychology

Silliman University

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