Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Heyman Kaur Gill

Winnipeg,MB

Summary

To secure a job in an organization to use my expertise and apply customer service skills for the benefit of the company.

Motivated and energetic individual with experience providing people with quality Customer Service. Proven ability to build a strong rapport with individuals from various age groups, backgrounds, and cultures. Experienced in Windows and phone applications. Fluently communicates with others in English, Punjabi, and Hindi. Enjoys learning new concepts and adapts well to new environments. Commended by supervisor for reliability and trustworthiness in completing tasks.

Overview

5
5
years of professional experience

Work History

Cashier

Dollarama
10.2023
  • Provided excellent customer service
  • Operate a cash register
  • Assist in receiving and stocking merchandise.

Service Representative

Endries International
12.2023 - Current
  • Provided excellent customer service
  • Ability to repetitively lift to 50# and use a dolly and pallet jack regularly
  • The ability to work independently on assigned tasks at many product locations across multiple buildings
  • Computer skills

Intern

Highway motor freight ltd
05.2023 - 06.2023
  • Supported users over the telephone and by email
  • Installed, configured, and supported PC's, laptops, printers, and server equipment
  • Performed data backups.

Customer Experience Sales Floor Associate

Walmart Supercenter
11.2021 - 05.2023
  • Provided excellent customer service by assisting the customers to locate merchandise and make purchase decisions
  • Resolved any customer service issues and referring concerns
  • Assisted with online grocery orders which includes assisting customers on phone calls
  • Communicated with other associates to maintain floor coverage.

Team member

Tim Hortons
09.2021 - 10.2021
  • Greeted the customers and guided them regarding products available on the menu
  • Generated the bill and collected payments
  • Packed the ordered meals as per client preferences
  • Provided timely and courteous beverage and food services
  • Maintained clean and orderly checkout areas and maintain general cleaning duties

Customer Service Representative

Guru Kirpa Trading Company
05.2019 - 11.2020
  • Welcomed customers into the office in a friendly and professional manner
  • Answered general inquiries in person and over the phone; relayed messages to manager when needed
  • Identified customer needs and opportunities to sell additional products and coordinated deliveries
  • Established strong relationships both internally and externally ensuring customer satisfaction and retention
  • Covered for coworkers in their absence.

Education

Information systems -

Louis Riel Arts & Technology Centre
Winnipeg, Canada
06.2023

High School -

Green Grove Public School
Khanna, India
01.2019

Skills

  • Customer Assistance
  • Time management skills
  • Reliability and punctuality
  • Cash Register Operation
  • Order Taking

Languages

English
Elementary

References

References available upon request.

Timeline

Service Representative

Endries International
12.2023 - Current

Cashier

Dollarama
10.2023

Intern

Highway motor freight ltd
05.2023 - 06.2023

Customer Experience Sales Floor Associate

Walmart Supercenter
11.2021 - 05.2023

Team member

Tim Hortons
09.2021 - 10.2021

Customer Service Representative

Guru Kirpa Trading Company
05.2019 - 11.2020

Information systems -

Louis Riel Arts & Technology Centre

High School -

Green Grove Public School

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Heyman Kaur Gill