Heya Saggar
Summary
Developed strong customer service and organizational skills in fast-paced environment, including handling administrative tasks and managing client interactions. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively. Focused on creating positive experiences and ensuring efficient operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Assistant
Park Inn
01.2024 - 05.2025
- Assisted in guest check-in and check-out procedures, ensuring a smooth and efficient process.
- Answered phone calls and responded to guest inquiries, providing accurate information and assistance.
- Managed reservations and cancellations, updating the hotel management system accordingly.
- Coordinated with housekeeping and maintenance to address guest requests and resolve issues.
- Processed payments and maintained accurate records of transactions.
- Assisted in training new front desk staff, ensuring adherence to hotel policies and procedures.
Customer Service/ Cashier
Bon A Pita
01.2024 - 04.2025
- Operated kitchen equipment efficiently and followed proper food safety and sanitation procedures to maintain a clean and hygienic workspace.
- Collaborated effectively with team members to coordinate food preparation and ensure timely delivery of orders, contributing to a smooth and efficient kitchen operation.
Intern
Suzi
01.2025 - 03.2025
- Assisted in day-to-day operations and cross-functional collaboration within [department or team, if known].
- Supported project planning, research, and coordination for ongoing campaigns and initiatives.
- Contributed to data analysis, content creation, and administrative support to enhance team efficiency.
- Gained hands-on experience in [industry-related skill, e.g., marketing strategy, customer outreach, product development etc.)
Education
Diploma - Fashion Arts and Business
Humber College (North Campus)
04.2025
Skills
- Customer service
- Cash Handling
- Cleaning
- Front desk
- Sales assistant
- Heavy lifting
- Marketing
- Leadership
- Excellent communication
- Hospitality services
- Word processing
Certification
- Smart Serve
- G1 Licence
- CPR First Aid
Languages:
English
Advanced (C1)
Punjabi
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Intern
Suzi
01.2025 - 03.2025
Front Desk Assistant
Park Inn
01.2024 - 05.2025
Customer Service/ Cashier
Bon A Pita
01.2024 - 04.2025
Diploma - Fashion Arts and Business
Humber College (North Campus)
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