Ryker Glawson
Calgary,Canada
Summary
Motivated Shift Leader, enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Mark's
05.2024 - Current
- Completing opening and closing duties of the store, including counting and handling cash, completing deposits, printing End-of-Day reports, and cleaning.
- Leading and training existing employees and new employees to meet sales targets, and ensuring employees remain audit aware and perform their duties to company standards.
- Completing day sheets, and assigning tasks to employees for the current sales day.
- Assisting in backroom procedures, including outgoing and incoming store transfers, leading shipments, and backroom refresh set-ups.
- Printing and completing the setup of the weekly corporate flyer, and other signage duties.
- Printing and completing Change-in-Price Reports and other reports.
- Leading and assisting in store visual merchandising aims to improve presentation and customer experience.
- Extensive knowledge of computer programs to access store reporting, and other documents.
Part-Time Sales Associate
Mark's
08.2022 - Current
- Completing debit, credit, and cash transactions, including gift cards, store merchandise cards, and different types of point-of-sale transactions. Completing and tendering refunds and exchanges. Completing any manufactured defect item returns and exchanges.
- Unpacking, security tagging, pricing, folding, and sizing merchandise before it is placed on the sales floor. Also, having the ability to lift up to 40 lbs.
- Maintaining cleaning regulations and standards, and ensuring that the store is clean before, during, and after business hours.
- Answering questions from hundreds of everyday customers each week, ensuring that they receive the products that are needed, while answering different questions and providing insight about various product knowledge.
- Informing customers about ongoing store promotions, signing customers up for rewards programs, and Mastercard applications, which led to 14 signups in a few months for MC in 2023.
- Early morning stocking, including assisting in unpacking, security tagging, pricing, and merchandising up to ten pallets a week before the store opens.
Education
High School Diploma -
Notre Dame Collegiate
High River, AB06.2023
Skills
- Cash handling
- Employee training
- Sales reporting
- Visual merchandising
- Inventory management
- Store operations
- Customer service
- Time management
- Problem solving
- Team leadership
Certification
Level C First Aid, CPR & AED, St John's Ambulance, 05/01/27
Introduction
Results-driven Shift Lead who is dedicated to providing an outstanding customer experience and dedicated in driving sales, leading teams and driving sales.
Languages
English
Native/ Bilingual
Timeline
Shift Leader
Mark's
05.2024 - Current
Part-Time Sales Associate
Mark's
08.2022 - Current
High School Diploma -
Notre Dame Collegiate