HETVI PATEL
Toronto,ON
Summary
An adaptive Scrum Master with experience leading Agile teams and facilitating Scrum ceremonies. Skilled in Agile practices, JIRA, Trello, and stakeholder collaboration, I bring a results-driven, servant leadership approach to ensure efficient delivery and continuous improvement.
Overview
1
1
year of professional experience
1
1
Certification
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridAccomplishments
- Improved sprint predictability by 25% through effective facilitation, backlog management, and continuous process refinement.
- Facilitated 25+ Scrum ceremonies for multiple Agile teams, improving sprint predictability and ensuring 100% on-time delivery of projects/events.
- Led and coordinated cross-functional teams of 20+ volunteers, resolving impediments and fostering collaboration to drive project success as VP in PM Guild.
- Supported 5+ marketing campaigns and designed 50+ graphics, boosting event participation by 30% and member awareness by 70% as a digital marketing volunteer in PMI Pune - Deccan India Chapter.
Work History
Scrum Master Intern
Vosyn
Toronto, ON
05.2025 - 08.2025
- Assisted in planning and facilitating 20+ Scrum ceremonies for 2 agile team, improving sprint predictability.
- Maintained JIRA boards, enhancing transparency and reducing task misalignment by 10%.
- Tracked Agile metrics - Velocity, Burndown chats, Burn up charts, Cycle time, enabling data driven decisions that boosted throughput by 12%.
- Coordinated with cross-functional teams to remove 10+ recurring impediments, reducing average issue resolution time by 20%.
Vice President
PM Guild
Toronto, ON
09.2024 - 08.2025
- Acted as Scrum Master for 4+ student-led event-based projects, facilitating Planning, Daily Stand-ups, and retrospectives to drive 100% on-time delivery.
- Lead and coordinated cross-functional teams of 20+ volunteers fostering collaboration and resolving impediments to improve project success.
- Introduced Agile tool (Trello) to streamline planning and tracking, reducing task slippage by 15%.
- Coached members on Agile principles, building long-term capacity within the Guild.
- Lambton College
- Improved sprint predictability by 25% through effective facilitation, backlog management, and continuous process refinement.
- Facilitated 25+ Scrum ceremonies for multiple Agile teams, improving sprint predictability and ensuring 100% on-time delivery of projects/events.
- Led and coordinated cross-functional teams of 20+ volunteers, resolving impediments and fostering collaboration to drive project success as VP in PM Guild.
- Supported 5+ marketing campaigns and designed 50+ graphics, boosting event participation by 30% and member awareness by 70% as a digital marketing volunteer in PMI Pune - Deccan India Chapter.
Scrum Master
Stikbook
Toronto, ON
09.2025 - Current
- Led Agile delivery for SkillOrbit MVP, coordinating cross-functional design, development, AI, and QA teams to ensure on-time launch by of November 2025.
- Facilitated key Scrum ceremonies such as Sprint Planning, Daily Stand-ups, Demos, and Retrospective, improving sprint collaboration and delivery predictability by 30%.
- Redesigned JIRA structure and backlog, defining 7+ epics and 80+ user stories that enhanced project transparency and sprint alignment.
- Introduced Confluence-based process documentation, reducing blockers and miscommunication by 25%.
Digital Marketing Coordinator
PMI Pune - Deccan India Chapter
Toronto, ON
09.2024 - Current
- Supported execution of 5+ digital marketing campaigns to promote PMI Events and initiatives, boosting participation by 30%.
- Designed 50+ graphics and promotional materials for 15+ workshops and conferences improving member awareness by 70%.
- Tracked and analyzed website and social media metrics, providing insights to improve campaign effectiveness.
Skills
- Agile Practices
- Sprint Planning
- Stand-ups Retrospective
- Backlog refinement
- Continuous Improvement
- Tools and Frameworks
- JIRA
- Trello
- Asana
- Wrike
- Kanban boards
- MS Office
- Analytics and Reporting
- Power BI
- Velocity Tracking
- Burndown & Burnup Charts
- Confluence
- Dashboard
- Soft skills
- Communication
- Servant Leadership
- Conflict Resolution
- Stakeholder Management
- Agile Coaching
Certification
- CAPM - Certified Associate in Project Management
- PSM1 - Professional Scrum Master 1
Education
Post Graduate Certificate - Project Management in IT
Lambton College
12.2025
Bachelor of Engineering - Computer Science
Gujarat Technological University
05.2023
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Scrum Master
Stikbook
09.2025 - Current
Scrum Master Intern
Vosyn
05.2025 - 08.2025
Vice President
PM Guild
09.2024 - 08.2025
Digital Marketing Coordinator
PMI Pune - Deccan India Chapter
09.2024 - Current
Post Graduate Certificate - Project Management in IT
Lambton College
Bachelor of Engineering - Computer Science
Gujarat Technological University