Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Hetvi Baktarwala

Toronto

Summary

  • High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.


  • A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

Overview

1
1
year of professional experience

Work History

Crew Member

MacDonalds
08.2024 - Current
  • I worked at the front counter, drive-thru, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.

Host

Chucks Roadhouse
11.2023 - 03.2024
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Host

Swiss Chalet
09.2023 - 03.2024
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

Diploma - Addition And Mental Health Worker

Centennial College
Toronto, ON
04-2026

Child Psychology

Fanshawe College
Woodstock, Ontario
04.2024

High school, Secondary education -

Baroda Public School
Vadodara, India
01.2022

Skills

  • Guest Greeting and Seating
  • Shift Management
  • Customer Service
  • Hospitality best practices
  • Table setting knowledge
  • Front of House Management
  • Decision-Making
  • Public Speaking
  • Minute Taking
  • Server Support

Additional Information

Available part-time from Monday to Sunday.


References are available on request.

Timeline

Crew Member

MacDonalds
08.2024 - Current

Host

Chucks Roadhouse
11.2023 - 03.2024

Host

Swiss Chalet
09.2023 - 03.2024

High school, Secondary education -

Baroda Public School

Diploma - Addition And Mental Health Worker

Centennial College

Child Psychology

Fanshawe College

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Hetvi Baktarwala