Hetvi Parikh
Toronto
Summary
Dedicated and customer-focused professional, excelling in customer service and teamwork. Proven ability to enhance store appeal and build lasting relationships, ensuring repeat business. Skilled in time management and problem-solving, adept at handling cash transactions accurately while maintaining a reliable and organized work environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
Skechers
10.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Ride Operator
Canada's Wonderland
04.2024 - 09.2024
- Delivered exceptional customer service: Provided a welcoming and friendly environment for guests, assisting them with their questions and concerns.
- Effective communication: Conveyed clear instructions to the guests regarding ride safety procedures.
- Managed high stress situations: Maintained professionalism while managing large crowds and high stress scenarios.
- Problem solving: Identified and promptly addressed operational as well as technical issues, ensuring minimal disruptions to park activities.
- Team collaboration: Worked collaboratively with team members to maintain a smooth operation.
- Time management: Managed ride operations within peak hours to minimize wait times.
Education
Bachelor of Science - Biotechnology
Seneca-Polytechnic College
04-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Adaptability
- Strong organizational skills
- Multi-tasking strength
- Reliable and punctual
Timeline
Sales Associate
Skechers
10.2024 - 02.2025
Ride Operator
Canada's Wonderland
04.2024 - 09.2024
Bachelor of Science - Biotechnology
Seneca-Polytechnic College
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