Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hetshri Parekh

Hamilton,ON

Summary

Dynamic professional with extensive experience at Amazon as an Outbound Ship Clerk, excelling in load planning and conflict resolution. Proven track record in enhancing delivery efficiency and fostering strong relationships with co-workers. Adept at managing teams and prioritizing tasks to achieve operational excellence while embracing diverse perspectives.

Overview

2
2
years of professional experience

Work History

Outbound Ship Clerk/Process Guide

Amazon
Hamilton, Ontario
04.2024 - Current
  • Communicated effectively with drivers, customers, and other stakeholders involved in the shipping process.
  • Monitored transit times to ensure on-time deliveries were achieved.
  • Conducted regular cycle counts of daily provided shipments and VR ID to maintain accurate delivery.
  • Managed scheduling for staff and connected with leadership, ensuring adequate coverage during peak times.
  • Troubleshoot shipping problems, resolve safety issues, and report all job injuries or safety violations immediately to the area manager.
  • Ensure trailer utilization is maximized to control transportation costs.
  • Support daily management through load planning as well as quality control.
  • Coordinate with the transportation team on driver delays and check with the carrier for trailer drop.

Shift Manager

John street diner
Hamilton, ON
07.2023 - Current
  • Solely led the opening and closing procedure and conducted the cashier drop, cash control, and vault monitoring.
  • Strictly followed sensitization and food safety guidelines.
  • Resolved conflicts between staff members professionally.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Handled over 150+ customers during the day with positive response, accuracy, and efficiency.

Education

Bachelor - medical radiation technologist

Shree Krishna medical collage
Anand, Gujarat

Skills

  • Conflict resolution
  • Load planning
  • Time management
  • Relationship building
  • Organization and prioritization
  • Teamwork and cooperation
  • Microsoft Office experties
  • Embracing diverse perspectives

Accomplishments

  • Organized voluntary blood donation camps, promoting awareness and also helping in increasing donor turnout by 30% over six months; moreover, collected over 200 units of blood for emergency and surgical use.

Timeline

Outbound Ship Clerk/Process Guide

Amazon
04.2024 - Current

Shift Manager

John street diner
07.2023 - Current

Bachelor - medical radiation technologist

Shree Krishna medical collage

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Hetshri Parekh