Hetashvi Devganiya
Scarborough
Summary
Dedicated and customer-focused team member with experience in fast-paced environments, committed to providing excellent service and maintaining high standards of cleanliness and safety. Passionate about delivering a positive guest experience and working effectively within a team.
Overview
3
3
years of professional experience
Work History
Team Member
Ajay's Coffee
01.2022 - 06.2023
- Greeted guests warmly, assisted with orders, and processed payments efficiently to enhance guest experience.
- Prepared and assembled customer orders accurately, maintaining speed and quality.
- Ensured clean and sanitary work areas to meet safety standards and create a pleasant environment for guests and team members.
- Demonstrated strong time management skills to keep orders on schedule.
Customer Service Representative
Reliance Mall
08.2020 - 12.2021
- Provided excellent customer service by addressing inquiries and resolving issues promptly
- Managed transactions smoothly, handling cash and electronic payments with precision
- Collaborated with team members to maintain a welcoming and organized environment for customers
Education
Master of Science - Construction Project Management
Northeastern University
Toronto, ON11.2024
Bachelor of Science - Architecture
Sarvajanik College of Engineering And Technology
Surat, Gujarat06.2021
Skills
- Customer Service
- Sanitation & Safety Awareness
- Teamwork and Collaboration
- Time Management & Multitasking
- Attention to Detail in Food Preparation
- Order Processing & Money Handling
Availability
- Monday to Thursday: Anytime
- Friday: After 4 PM
- Saturday and Sunday: Anytime
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Team Member
Ajay's Coffee
01.2022 - 06.2023
Customer Service Representative
Reliance Mall
08.2020 - 12.2021
Bachelor of Science - Architecture
Sarvajanik College of Engineering And Technology
Master of Science - Construction Project Management
Northeastern University
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