Hetanshi Thaker
Ottawa,Ontario
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Sales Associate
Eddie Bauer
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
LEASING SPECIALIST/SALES LEAD
Easyhome
08.2023 - 11.2023
- Create great customer sales
- Maximize retail store growth
- Assist with the overall day-to-day retail operations
- Deliver positive customer sales experiences
- Capitalize on cross-sales and add-on product opportunities by paying attention to customer needs while providing high-quality customer service
- Be Open
- Transparently communicate the terms and conditions of our lease agreements and follow best-in-class sales practices to minimize future collections
ARTIST/CASHIER
SANDWICH
02.2023 - 07.2023
- Maintaining high standards of customer service during high-volume, fast-paced operations
- Preparing all food orders within the time frame
- Assembling food orders while maintaining appropriate portion control
- Handled currency and credit transactions quickly and accurately
- Followed food safety procedures according to company policies and health and sanitation regulations
Quality Assurance Supervisor
TOYODA GOSEI
09.2022 - 01.2023
- The role of a quality checker is to evaluate products to ensure we are following quality standards
- Experience working with automation
Education
Business Administration-Management -
Algonquin College
01.2025
Skills
- Computer proficient
- Product Knowledge Expertise
- Promotional planning
- Loss prevention strategies
- Cash handling proficiency
- Store operations management
- Sales strategy development
- Customer Engagement
Availability
- Full day, Full day, Full day, Full day, Full day, Full day, Full day
- Monday: full day
- Tuesday: Full day
- Wednesday: Full day
- Thursday: Full day
- Friday: Full day
- Saturday: Full day
- Sunday: Full day
References
References available upon request
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Sales Associate
Eddie Bauer
01.2024 - Current
LEASING SPECIALIST/SALES LEAD
Easyhome
08.2023 - 11.2023
ARTIST/CASHIER
SANDWICH
02.2023 - 07.2023
Quality Assurance Supervisor
TOYODA GOSEI
09.2022 - 01.2023
Business Administration-Management -
Algonquin College
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