HETAL SOLANKI
Scarborough
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Security Guard
Blue Jays
03.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Senior Sales Manager
Bajaj Life Insurance
01.2021 - 08.2023
- Spearheaded client acquisition efforts, consistently surpassing sales targets.
- Provided personalized insurance solutions to clients, tailoring coverage plans to meet their individual needs and preferences.
- Cultivated and maintained strong relationships with clients, resulting in a high rate of customer satisfaction and repeat business.
- Conducted comprehensive risk assessments for clients to identify potential exposures and recommend appropriate insurance products.
- Collaborated with underwriters to expedite policy issuance and ensure accuracy of coverage details.
- Efficiently processed claims, facilitating prompt resolution and maximizing client satisfaction.
- Stayed abreast of industry trends, regulatory changes, and product updates to provide clients with informed advice and recommendations.
- Participated in ongoing training and professional development initiatives to enhance product knowledge and sales skills.
- Utilized CRM software to manage client information, track interactions, and streamline administrative tasks.
Education
Post-Degree Certificate - Global Business Management
Fleming College
Toronto, ON12.2024
Bachelor of Management Studies - Management Studies
MUMBAI UNIVERSITY
MUMBAI , INDIA10.2019
Skills
- Sales and negotiation
- Customer relationship management
- Insurance product knowledge
- Risk assessment and analysis
- multi-task and coordinate with multiple team members
- Regulatory compliance
- Communication and interpersonal skills
- Team collaboration
- Proficiency in Excel, Powerpoint, word
Timeline
Security Guard
Blue Jays
03.2024 - Current
Senior Sales Manager
Bajaj Life Insurance
01.2021 - 08.2023
Post-Degree Certificate - Global Business Management
Fleming College
Bachelor of Management Studies - Management Studies
MUMBAI UNIVERSITY