Hetal Prajapati
Edmonton,AB
Summary
Versatile professional adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive, and diligent. Skilled professional inspired and motivated to help customers build financial independence. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Microsoft Senior Consultant
Best Buy
Edmonton, Alberta
03.2024 - Current
- Developed and implemented successful sales strategies to achieve revenue goals.
- Responsible for meeting or exceeding monthly revenue targets set by senior management.
- Monitored customer feedback to identify areas of improvement in products and services.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Supported sales team members to drive growth and development.
- Collaborated with other departments such as marketing, finance, operations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Presented updated floor plans and design strategy to store management.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Engaged in problem-solving dialogue to assess for additional resources available.
Restaurant Supervisor
Wok box
Edmonton, Alberta
01.2023 - 03.2024
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Achieved target of increase in sale of over 20% in 2023 through exceptional customer relations and service.
- Oversaw food preparation, production and presentation according to quality standards.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Assisted with kitchen preparation during peak times as needed.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Accurately performed transactions with the customers, suppliers, and financial institutions for business purposes.
Computer Solution Advisior
Best Buy
Edmonton, Alberta
04.2023 - 02.2024
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted product demonstrations to highlight features and benefits.
- Developed promotional strategies to increase sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered customer inquiries regarding product features, pricing, and availability.
Food Counter Attendant
wok box
Edmonton, Alberta
02.2022 - 01.2023
- Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.
- Verified order accuracy and delivered to guests on-time to promote great service.
- Stocked service stations with ice, napkins and straws.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Worked closely with front-end staff to assist customers.
Education
Diploma - Finance
Northern Alberta Institute of Technology
Edmonton, None04-2023
Bachelor of Science - Bachelor in Computer Application
S.V PATEL COLLEGE OF COM SCI AND BUS MGMNT
Surat, Guj, India11-2017
Skills
- Strong leadership skills
- Financial management
- Microsoft Licensing
- Time management
- Problem-solving
- Customer service
- Flexible and adaptable
- Attention to detail
- Positive Working attitude under pressure
- Quick learner
- Financial statements
- Financial forecasting
- Customer relationship building
- Transaction processing accuracy
Languages
English
Full Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Certification
- Microsoft Excel© for Accounting
Timeline
Microsoft Senior Consultant
Best Buy
03.2024 - Current
Computer Solution Advisior
Best Buy
04.2023 - 02.2024
Restaurant Supervisor
Wok box
01.2023 - 03.2024
Food Counter Attendant
wok box
02.2022 - 01.2023
Diploma - Finance
Northern Alberta Institute of Technology
Bachelor of Science - Bachelor in Computer Application
S.V PATEL COLLEGE OF COM SCI AND BUS MGMNT
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