HET PRAJAPATI
Oshawa,ON
Summary
Warehouse Packer with strong focus on efficiency and task completion. Consistently meets daily targets and ensures accurate packing of goods. Reliable and works well in fast-paced environments. Highly skilled and organized in warehouse packing with strong emphasis on accuracy and speed in completing tasks. Conscientious and detail-oriented, consistently ensuring orders are packed correctly and efficiently while maintaining clean and orderly work environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative (CSR)
Domino's
12.2024 - Current
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Assisted with training and mentoring new team members.
- Remained open to feedback from supervisor and peers to build and improve skills set.
- Monitored daily performance metrics such as call volume, wait times, resolution times.
Warehouse Packer
Gay Lea Foods
01.2024 - 12.2024
- Performed quality control checks on outgoing shipments to ensure customer satisfaction.
- Stacked and piled goods into boxes, trays, and crates.
- Loaded materials and products into package processing equipment.
- Conducted regular inspections of packaged goods to identify any discrepancies in quality or quantity.
- Maintained cleanliness in the warehouse by sweeping, mopping, dusting, and disposing of waste materials appropriately.
- Implemented strategies to maximize productivity while minimizing errors during the packing process.
- Organized materials according to type, style, and product code.
Education
Diploma - Business Administration - Finance
Durham College
Skills
- Time management
- Data entry
- Computer proficiency
- Team collaboration
- Client relations
- Product knowledge
- Problem-solving
- Decision-making
- Problem resolution
- Complaint resolution
Certification
- Workplace Violence & Harassment
- WHMIS
- Health and Safety Awareness
Timeline
Customer Service Representative (CSR)
Domino's
12.2024 - Current
Warehouse Packer
Gay Lea Foods
01.2024 - 12.2024
Diploma - Business Administration - Finance
Durham College
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