Summary
Overview
Work History
Education
Skills
Timeline
Generic

Het Patel

Kitchener,ON

Summary

Motivated and detail-oriented professional with a strong background in admissions and enrollment management, equipped with 2 years of experience. Seeking to contribute to the success of the organization as an Admissions Officer by effectively reviewing international applications, ensuring compliance with admissions standards, and supporting cross-functional initiatives.

Overview

4
4
years of professional experience

Work History

Admissions Officer

ApplyBoard Canada
Kitchener, ON
11.2021 - 11.2023
  • Reviewed and processed international applications for undergraduate programs, meticulously evaluating admission requirements and verifying accreditation of foreign institutions.
  • Conducted in-depth research on international credentials to ensure authenticity and compliance with established standards.
  • Maintained accurate applicant records and statuses in SIS, facilitating effective communication and documentation management.
  • Collaborated with internal teams and external partners to support cross-functional projects and initiatives, contributing to the achievement of strategic goals.
  • Upheld integrity and compliance with provincial, federal, and international education legislation, prioritizing accuracy and transparency in admissions procedures.
  • Conducted detailed reviews of offer letters, ensuring consistency in student information for streamlined processing.

E-Commerce Associate

Walmart Canada
Kitchener, ON
04.2020 - 07.2022
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Obtained customer information from phone calls and email communication and entered into Software to update internal records.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Apple Technical Advisor

Kelly Services
Kitchener, ON
09.2021 - 11.2021
  • Delivered personalized solutions to meet customer needs, ensuring a positive and satisfying experience.
  • Effectively communicated complex technical information in a clear and concise manner, both verbally and in writing.
  • Handled customer transactions, including purchases, returns, and exchanges, with accuracy and efficiency.
  • Stay informed about Apple's policies, procedures, and product updates to ensure accurate and reliable assistance to customers.
  • Participated in ongoing training programs to enhance technical knowledge and customer service skills.

Education

Post- Graduate - Information Technology Business Analysis

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
12-2020

Bachelor of Science - Computer Engineering

Gujarat Technological University
Gujarat, India
04-2018

Skills

  • Technical Skills- Document Verification, Admissions procedures, Data Analysis
  • Software Skills- SIS, Microsoft Office(word, excel, powerpoint), Jira, Database Management
  • Soft Skills- Communication, Attention to details, Teamwork, Problem Solving

Timeline

Admissions Officer

ApplyBoard Canada
11.2021 - 11.2023

Apple Technical Advisor

Kelly Services
09.2021 - 11.2021

E-Commerce Associate

Walmart Canada
04.2020 - 07.2022

Post- Graduate - Information Technology Business Analysis

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Science - Computer Engineering

Gujarat Technological University

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Het Patel