Summary
Overview
Work History
Education
Skills
Introduction
Extracurricular Activities
Languages
Timeline
Generic

HET PATEL

North York,Ontario

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Customer Representative, FOH, Drive-thru Associate

Tim Hortons
08.2021 - 12.2021
  • Getting more experience in the customer representative field, I learned and created a professional relationship with the customer by working in the FOH department
  • Drive-thru experience also helped to get and make a professional connection with customers and provided them with the best quality product
  • Awarded for taking the highest car in the drive-thru in one hour and breaking the whole town's record
  • Talked with the customer in person to ask about the product and general company information.

Customer Representative

Mary Brown's Chicken
05.2021 - 08.2021
  • Worked as a customer representative and Cashier throughout the jobs
  • Provided the best customer service and improvised the customer service experience
  • Helped customers get the best product according to their liking and provided detailed information about how the food will be served.

Accounting Intern

Raj Construction Company
10.2018 - 03.2019
  • Assisting with accounts payable and accounts receivable tasks, such as processing invoices and payments
  • Assisting in the reconciliation of bank statements and other financial accounts
  • Participating in inventory management, including tracking, and reconciling materials and supplies
  • Assisting in preparing tax filings and compliance with the country's tax laws and regulations
  • Maintaining confidentiality and integrity in handling financial information.

Education

Advanced Diploma - Business Administration

Georgian College
Barrie, ON
09.2023

CBSE, Mathematics & Science -

Tapovan International School
India
04.2018

Skills

  • Operating System: Mac OS, Android OS, Microsoft (Excel, Word DOC, PowerPoint, Outlook)
  • Report Preparation
  • Great communication skills
  • Great Problem Solving skills
  • Money Handling Abilities
  • Critical Thinking
  • Time Management

Introduction

Business Administration Student with great reasoning, mathematics, and communication skills with excellent organization skills. Self-driven individual experienced in dealing with clients in a target-driven solutions environment. Excellent communication, interpersonal and problem-solving skills focusing on nurturing working relationships and resolving issues. Advanced Microsoft Word, Excel, and PowerPoint. Contributing to team players with effective leadership abilities developed through numerous academic group projects.

Extracurricular Activities

Research Program, Georgian College, 03/2021 - 04/2021, Prepared and arranged a research program for the job search during a pandemic. How difficult it became to get a job during a pandemic. Assisted in research studying to get the difference between the job search done before the technology and social media platform and the job search done after introducing the new technology and easy way to get the job. Conduct an Interview with the Human Resources officer. Attended 3 different seminars in the Changemaker campaign related to the ongoing issues during the pandemic.

Languages

English
Full Professional

Timeline

Customer Representative, FOH, Drive-thru Associate

Tim Hortons
08.2021 - 12.2021

Customer Representative

Mary Brown's Chicken
05.2021 - 08.2021

Accounting Intern

Raj Construction Company
10.2018 - 03.2019

Advanced Diploma - Business Administration

Georgian College

CBSE, Mathematics & Science -

Tapovan International School
HET PATEL