Herwin Rodrigo Cifuentes
San Rafael
Summary
Highly responsible and personable individual with strong interpersonal skills and a consistently positive attitude. Proven experience in customer service, team collaboration, and conflict resolution. Bilingual and adaptable, with a strong ability to thrive in fast-paced retail environments. Committed to delivering outstanding customer experiences and contributing to a collaborative workplace culture.
Overview
1
1
year of professional experience
Work History
Student Police Cadet
Santa Rosa Junior College
Santa Rosa
06.2025 - Current
- Support campus safety operations and promote a secure learning environment.
- Collaborate with campus police officers and administrative staff on assigned tasks.
- Develop strong observational, communication, and conflict resolution skills.
- Certified to issue parking citations.
- Assist police officers with various duties as needed.
Crew Member
Trader Joe's
San Rafael
06.2024 - Current
- Delivered exceptional customer service in a fast-paced retail environment.
- Educated customers on product offerings and recommended best options based on needs.
- Fostered a welcoming and inclusive store atmosphere reflective of the Trader Joe's culture.
- Maintained product quality standards and store cleanliness.
Education
Associate of Arts - Criminal Justice, Administration of Justice
Santa Rosa Junior College
Santa Rosa, CASkills
- Customer Service & Sales
- Conflict Resolution & Team Support
- Adaptability & Critical Thinking
- Verbal and Written Communication
- Fast Learner & Team-Oriented
- Time Management & Organization
- Product knowledge
Locations
- 337 Third Street, San Rafael, CA, 94901
- 2032 Armory Dr, Santa Rosa, CA, 95401
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Student Police Cadet
Santa Rosa Junior College
06.2025 - Current
Crew Member
Trader Joe's
06.2024 - Current
Associate of Arts - Criminal Justice, Administration of Justice
Santa Rosa Junior College