HERSON ABROGENA
technician
Orléans,ONTARIO
Overview
13
13
years of professional experience
Work History
JOB ORDER
MUNICIPALITY OF BURGOS, ISABERLA PHILIPPINES
09.2022 - 03.2023
- Trained new staff paper works from the government and municipal office.
Technical Support Operator
NONE
07.2020 - 10.2022
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Factory Production Worker
SINO-AMERICAN SILICON PRODUCT INC.
12.2016 - 02.2018
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated [Number] machines proficiently and in compliance to safety standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Inspected materials before assembly to verify compliance of quality control standards.
COMELECT ELECTION 2016
(VCM) COMELECT
05.2016 - 05.2016
- Distributed ballots to voters and answered questions concerning voting procedures.
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Furnished assistance and advice to new voters on proper steps and procedures.
- Counted over [Number] ballots to prepare official reports of election results.
- Collected necessary information from voters to determine correct voting location and ballot.
LONGRICH BIOSCIENCE PHILIPPINES INC.
None Yet
10.2015 - 02.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
MANG INASAL
NONE
03.2015 - 09.2015
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
JOLLIBEE ROXAS BRANCH
NONE
10.2012 - 08.2013
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
CADASTRAL SURVEY
ENGR. EV. QUEJADA SURVEYING OFFICE
04.2010 - 07.2012
- Reviewed, classified and recorded survey data in preparation for computer analysis.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Information And Communication Technology
ISABELA STATE UNIVERSITY
ROXAS CAMPUS, ISABELA PHILIPPINES03.2012
Skills
- Dog Handling
- Attention to Detail
- Time Management
- Decision Making
- Business Management
- Networking Abilities
- Adaptability and Flexibility
Languages
English
Professional Working
Timeline
JOB ORDER
MUNICIPALITY OF BURGOS, ISABERLA PHILIPPINES
09.2022 - 03.2023
Technical Support Operator
NONE
07.2020 - 10.2022
Factory Production Worker
SINO-AMERICAN SILICON PRODUCT INC.
12.2016 - 02.2018
COMELECT ELECTION 2016
(VCM) COMELECT
05.2016 - 05.2016
LONGRICH BIOSCIENCE PHILIPPINES INC.
None Yet
10.2015 - 02.2016
MANG INASAL
NONE
03.2015 - 09.2015
JOLLIBEE ROXAS BRANCH
NONE
10.2012 - 08.2013
CADASTRAL SURVEY
ENGR. EV. QUEJADA SURVEYING OFFICE
04.2010 - 07.2012
Bachelor of Science - Information And Communication Technology
ISABELA STATE UNIVERSITY